RalphHenry's stats
- Review count338
- Helpfulness votes463
- First reviewMay 28, 2015
- Last reviewOctober 7, 2025
- Featured reviews0
- Average rating4.9
- Review comment count24
- Helpfulness votes28
- First review commentMay 28, 2015
- Last review commentJune 30, 2017
- Featured review comments0
Questions
- Question count0
- Helpfulness votes0
- First questionNone
- Last questionNone
- Featured questions0
- Answer count61
- Helpfulness votes165
- First answerJune 30, 2015
- Last answerNovember 3, 2021
- Featured answers0
- Best answers10
The GOAT of esports mice returns in true winning form. All hail the Razer DeathAdder V3 HyperSpeed. From its ultra-lightweight ergonomics to top-tier wireless response, go for glory with a mouse that~s the winning pick for the world~s best players.
Customer Rating
5
Great Specs and Optimal Shape for Medium Hand
on August 6, 2024
Posted by: RalphHenry
I found the Deathadder Hyperspeed mouse (Version 3) to be the most comfortable mouse I have ever used in gaming situations. The shape is a little bit smaller than most of my other mice. It is less wide and a little shorter. It is perfect for my ‘medium hand size. Of course you will need to try the mouse to sense your own comfort zone. The skin on the mouse is smooth but not too smooth so that you get very solid grip even with light pressure. The physical actions of the buttons and scroll wheel are razer sharp. High speed clicks are no problem for various games. The curve is so well designed that I don’t get cramps that I sometimes will with other mice. Essentially for me this has become my very favorite mouse.
You will need to install the Razer Synapse software. Among other benefits is that once you create your profiles, you can store them to a cloud system. This allows you to access your profiles from any computer. You can also link profiles to individual games that you feel are best used for that game – nice. Don’t forget the feet, there are two. I found this worked better than 3 feet as far as keeping the mouse moving smoothly for me. They are large foot pads, so I felt that this helps keep the mouse level during lifts with the very low lift off distance this mouse is capable of allowing. High speed clicks are no problem. I had fun trying a new game for me called Sniper Fury. I found this mouse compared favorably to my older ones in terms of accuracy and speed of target acquisition. What a great mouse.
This mouse has about 100 hours of play time between charges.Along with the smooth-touch texture, the ergonomic shape (for me it is perfect) and the highly accurate optical sensor; I feel I have the exact right mouse for me. I do highly recommend this outstanding product and a tip of the cap to the engineers who put this design together.
I would recommend this to a friend!
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Jabra Elite 8 Active Gen 2 Bluetooth true wireless earbuds come with a Smart Case that is equipped with an advanced chip that provides seamless audio streaming from a treadmill, television, or the in-flight entertainment system on a plane. Plug case into 3.5mm or USB-C jack to stream content wirelessly to your earbuds to enjoy spatial sound powered by Dolby Audio. Elite 8 Active Gen 2~s are designed to withstand your toughest workouts. Tested against US military-grade standards with rigorous cycles of thermal, shock, dust and water treatment, they give you excellent performance in any environment. Completely watertight even when fully submerged in water, the wireless earbuds can withstand huge clouds of dust and survive drops from 3 feet totally intact. With ultimate grip through Jabra ShakeGrip, they stay secure in your ear all day without the need for ear wings. Powerful 6mm speakers ensure the audio is clear and rich no matter what you~re listening to. Powerful Adaptive Hybrid Active Noise Cancellation (ANC) automatically adapts to the environment you~re in, filtering out unwanted interference from wind and other extremes. The wind neutralizing HearThrough technology muffles any wind interference, delivering cleaner, sharper sound wherever you are. Natural HearThrough also provides an open ear experience so you can stay in tune with your surroundings without compromising on sound quality. Leave your phone at home but take your music with you. Download your music to your smartwatch, connect your earbuds, and head out for a phone-free run. Your connection will stay solid and stable no matter what, so you can push yourself to the limit without bringing your device along for the ride. And with Bluetooth Multipoint, you can seamlessly switch between your phone or smartwatch without needing to reconnect. 56 hours (ANC off) of battery in earbuds + case & Fast Charge to get 1 hour of battery in 5 minutes. Need to know the weather forecast or take a call on the go? Simply tap the earbud and ask your preferred Voice Assistant, without having to reach for your phone.
Customer Rating
5
Softer than Velvet, Great Sound
on July 24, 2024
Posted by: RalphHenry
Oh my, these buds are so different in great ways. I have used many brands of earbuds but these new Jabra 8 Active Gen 2 earbuds are in a class by themselves.
These buds come with a smooth little case and a nice USB cord for charging. The earbuds are very fast to pair with your Bluetooth. I tried with my laptop and my cell, and the software finds and pairs in a blink of an eye. The buds exhibit a velvety soft cover material. They are small and fit easily into your ears. They are softer than any other buds I’ve tried and I hardly know they are inserted. I wear glasses and there is absolutely no pressure created that interacts with these buds. The sound is fantastic. I downloaded the Jabra Sound+ app and found it to be very intuitive to set up your personalized sound. I did choose the Android default for my voice assistant but could have chosen Google Assistant. It is easy to ask questions or get answers in your head!
There is a wonderful GUI used in the app for setting the equalizer, well done and a tip of the cap to the Jabra engineers. These buds have proven ideal for using with phone calls and playing music. These earbuds are noise cancelling which is a must. However you can choose the cover noise such as pink or white noise, a waterfall, rainy day or other soundscapes – great. If you remove one earbud, the music stops which is always a nice feature.
A 2 year warranty is included but only if you register the earbuds. I am enjoying these earbuds and highly recommend them.
I would recommend this to a friend!
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Let Yale welcome you home with it~s very first retrofit biometric smart lock: the Yale Approach Lock with Wi-Fi + Keypad. This discreet, interior-only lock installs over your existing deadbolt and lets you keep your keys, while the keypad can be placed anywhere within Bluetooth(R) range- so you're effortlessly enhancing your door without changing a thing about it. Thanks to the biometric keypad, enjoy an extra layer of convenience and security and enter your home with just a simple touch of your finger. With multiple ways to lock your door- including Auto-Lock with Doorsense and One-Touch Locking, and the ability to easily track who comes and goes using the Yale Access App, rest easy knowing your home is secure at all times.
Customer Rating
5
Strong and Beautiful Lock with Easy Install
on July 23, 2024
Posted by: RalphHenry
First of all, this is a beautiful door lock and keypad. It is very well made in addition to its gorgeous physical design. Its functional design also provides for an intuitive install (both physical and programming) and a simple operation. Yes, I was blown away, a tip of the cap to the engineers who designed this lock.
The lock does not require a new key since the installation utilizes your existing lock mechanism. The included instruction guide will help you with the lock setup in 4 main steps: the app download, the lock install, the bridge install, and the keypad install. The app is fantastic in guiding you through the details of each step. You will only need a screwdriver to do everything.
I did have a Yale electronic lock previously which I forgot about. However the app knew and alerted me to simply sign in to my existing account instead of creating a new account – nice; although I did still have the option of creating a new account. That other lock is about 4 years old and is still going strong.
I actually made a mistake in scanning the Bridge QR code before proceeding to scan the lock code. The app simply directed me to basically retrace my steps and start the 4 steps again as listed in the small ‘Get Started Guide’. I was impressed with the foresight the designers built into their install process to catch my error and make it harmless – another tip of the cap. I should note that there are included ‘adapters’ to ensure this lock will match different manufacturers; my existing lock was a Kwikset. I have installed several other brands of electronic locks and this one was by far my favorite.
In about 20 minutes, not counting my mistake, the lock was up and functional. Now I can check and change the lock status from anywhere. This is one attractive lock that is easy to install and simple to use. It even works with 'SmartThings (which I have). I highly recommend this lock.
I would recommend this to a friend!
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The K30 is a fun, children's drone based featuring a bionic design that combines beauty and protection with customizable and colorful lighting. The aircraft is equipped with a 720P camera, which can record the flight from a first-person perspective. The downward vision sensor makes the flight more stable.
Customer Rating
5
Easy to Use and Well Made Entry Level Drone
on July 15, 2024
Posted by: RalphHenry
This drone is an entry level device at an entry level price. It does allow you to learn the basics of operating a drone that has a camera (720P) and utilizes your cell phone to watch live or recorded videos.
The quick start guide is well written and is enough to permit you to do a test flight in a matter of minutes. The user guide has more details and I’d recommend reading it to understand all the features of this drone. With very little practice you can do loops and landings without any crashes. The guide also will help you to understand the procedures to start up, fly and land the drone. The steps to get the drone paired with the controller and also connected wirelessly to your cell phone are very straightforward and worked every time. When you crash, be sure you reset the drone so it will work correctly, but this process is very easy and quick.
It is a toy and is very light; as such it does get buffeted by the wind, but with practice you can learn to control it. I’d also recommend using the ‘headless’ mode which allows you to make turns using the control pad without knowing where the front of the drone is pointing. You can graduate to remove this mode once you are more skillful.
You get some spare parts such as 4 extra propellers, however I did find this little drone to be well made and several crashes did not damage it. You do get two drone batteries which is nice, and the control pad uses 3 AAA batteries not included. You can take videos and snapshots and view them on your cell phone, but be sure you connect the wireless on your cell to the drone, not to your home wireless.
It does give you a kick when you master some maneuvers with this little drone and take some photos & videos. It makes the perfect gift for a youngster to learn about flying drones. I would highly recommend this affordable entry point level drone.
I would recommend this to a friend!
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Heat food quickly and efficiently with this Insignia .7 Cu. Ft. Compact Countertop Microwave. Nine preset functions take the guesswork out of cooking common foods like popcorn and baked potatoes, and a .7 cu. ft. interior provides room for meals without taking up too much space. A 10-in glass turntable works to evenly distribute heat while 700 watts and 11 power levels let you cook or reheat meat, vegetables and more. This microwave has an integrated child lock for safety and a bright LED display that lets you operate the device in low-light conditions.
Customer Rating
5
Remarkable Technology in Compact Microwave
on June 30, 2024
Posted by: RalphHenry
This microwave is very well designed. It is very solid sitting on my counter because of its oversized rubber feet. It is heavier than I expected (23 pounds) due to the sturdy transformer and large magnet needed for the powerful magnetron that is utilized in this compact unit.
I also did very much like the secure latch that is used. When you grab the door handle you lift up one finger to release the door. I immediately preferred this design over the push button openers on many other microwaves.
You will need to read the instructions to get the best use of the many features of this unit. Although the operations are intuitive, you can benefit from utilizing the built in operations that will make it a snap to do timer cooking or simply use the one touch features to defrost or set incremental cooking times. The handy manual is very well written with illustrations that make learning all the features very easy.
Although this unit is just 700 watts it heated everything from a danish pastry to boiling water for tea/coffee very nicely.
I do have a built-in microwave, however I keep this little wonder on the counter and end up using it for smaller reheats for example. It does have a generous-sized 10-inch turntable. I often end up using both units at the same time. Tip of my cap to the design engineers for a smart and useful addition to my kitchen. I highly recommend this nicely priced and very functional microwave.
I would recommend this to a friend!
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The Turtle Beach~ Stealth~ 600 wireless multiplatform gaming headset for Windows PCs, PS5~ & PS4~, Steam Deck~ and mobile is refreshed and powered up for a third generation of gaming domination. With a history atop the wireless console headset charts, the Stealth~ 600 enters its 3rd Generation with a model designed exclusively for PC gamers. Experience low-latency wireless connectivity on PC & PlayStation~ consoles, plus built-in Bluetooth~ lets you connect directly to mobile devices. Plus, switching between 2.4GHz wireless and Bluetooth~ connections is made easy using the QuickSwitch button located conveniently on the headset. And only for the PC model, Waves 3D Audio lets you fine tune every aspect of your audio for complete immersion on your favorite titles. Be unstoppable with a best-in-class, 80-hour battery life featuring quick charge so you can get back in the game right away. Completely redesigned for the third generation of the Stealth 600, the all-new uni-directional, flip-to-mute microphone features A.I. noise reduction to ensure ultra-clear mic quality with the quietest background possible. Using the Swarm~ II desktop software for PC, or mobile app for iOS & Android devices, you can adjust noise gate, sensitivity, monitoring levels, and choose from four different mic presets, or even make your own with a custom 10-band microphone EQ. Clear comms are nothing if you can~t hear every vital game detail, so the Stealth~ 600 is packed with the legendary 50mm Nanoclear~ drivers for precise, detailed spatial audio quality. Plus, with Waves 3D Audio, a feature exclusively available in PC mode, you can customize your audio even further, for perfectly dialed-in audio immersion. And with the Swarm~ II app, you can cycle through four audio EQ presets, create up to five custom presets with a 10-band EQ, adjust game & chat volume mix, plus activate, or adjust Turtle Beach~ exclusive Advanced Superhuman Hearing~ sound setting. Play for hours in total comfort with a pressure-relieving, ultra-comfortable design. Memory foam ear cushions wrapped in athletic-weave fabric keep your ears cool and cozy over extended game sessions. Plus, the cushions feature ProSpecs~ glasses relief technology, so whether you wear gaming or prescription glasses, you~ll enjoy the same great comfort. For added customization, you can remap the secondary wheel & mode button on the headset to distinct functions to better suit your gameplay. And the Stealth 600 is built for long-lasting, comfortable use with an adjustable, lay-flat design.
Customer Rating
5
Innovative Superhuman Hearing & Comfortable
on June 18, 2024
Posted by: RalphHenry
This Turtle Beach Stealth 600 set of headphones is a third generation product so my expectations were high. My initial observations were that this headphone was very well made, great sound and very soft earpads. The material for the earpads was breathable. I tried this unit for a couple hours with my old glasses which have a very large frame, but even with the larger frame the earpads did not cause discomfort over my ears.
I was disappointed in the Quick Start Guide because it had very poor quality print and on top of that the text was so small that even with a magnifying glass it was impossible to read. I did however find the Quick Start Guide on the Turtle Beach website and that version was legible. I ended up configuring the headphones without much benefit from the Quick Start Guide because it is also poorly written; but the process was intuitive. I would suggest the guide be more clearly constructed to show precise steps to configure and use the headphones; including the firmware update process (which I did perform, as it is required).
Once configured I found the headphones to be excellent, so I’m not taking a star off for the poor documentation. The controls are logically laid out and innovative. I very much liked the one button push of the Power button to switch between human and superhuman hearing. This feature is tremendous and helps considerably to allow me to perform better with fast paced gaming. Superhuman hearing does indeed allow you to hear things like footsteps or heavy breathing, anything that can get lost in the cacophony of sounds that are playing while you try to fight off invaders or monsters. You can actually hear where the sounds are coming from and both your eyes and ears will respond to the audio clues and begin to automatically scan based on these subtle audible clues. The one button switch back to human hearing mode is a great idea; tip of my cap to the Turtle Beach engineers.
I liked the mic monitoring spin wheel adjacent to the spin wheel for volume. The lift boom mute for the mic worked perfectly. Also the Mode button will pick your equalization setting. The app on the PC is called Swarm II. This app has plenty of customization controls including equalization profiles.
You have a choice of with 2.4GHz Wireless and Bluetooth 5.2 on PC. Be sure to insert the included dongle in a USB port. The 80 hour battery is also a great spec. Overall at the nice price-point that Turtle Beach offers, this headset is an outstanding value especially in terms of soft comfort for the ears, and superhuman hearing. I would highly recommend this headset.
I would recommend this to a friend!
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The versatile and powerful ASUS Vivobook Pro OLED is designed for those who want to do more, ignite creativity, or game. The Intel Core Ultra 9 processor, paired with NVIDIA RTX3050 graphics, deliver outstanding multitasking and creative power. Backed with advanced thermal technology, the laptop is primed to deliver maximum, sustainable performance. ASUS DialPad, an intuitive physical controller, gives you instant and precise fingertip control over creative, productivity, and entertainment apps. The NanoEdge OLED display with Dolby Vision comes with a cinema-grade 100% DCI-P3 gamut, and is PANTONE Validated for its accurate color. The Harman Kardon-certified quad-speaker Dolby Atmos audio system adds to the cinematic experience with ultra-realistic multi-dimensional sound.
Customer Rating
5
Strong Specs Plus OLED Display at Affordable Price
on June 16, 2024
Posted by: RalphHenry
This is a terrific gaming laptop or for your go to laptop for any applicaitons. The first thing you notice is the very well thought-out physical design. One very important feature is the design of the rubber feet on the bottom. This design makes this laptop extremely stable on the desk or table and is often overlooked in other gaming laptop brands. Next I appreciated the slim design of the perimeter around the screen. I also found the touchpad the best I have ever tried, although I do use my favorite mouse for fast paced gaming scenarios. The position of the power cord is also ideal on the upper right side. The slide to block the camera is also a feature that I use often, no more need to have a piece of tape handy. I did note that per instructions I needed to charge the unit for about 3 hours for the first time. When I powered-on out of the box, the screen was blank but the fan was running. So you do need to follow the instructions on this first time setup to fully charge the battery.
The specifications are top notch especially at the price-point that ASUS offers for this machine. Plenty of RAM, the 6GB cache for the nice RTX3050 video card and the powerful Intel Core Ultra 9 with 14 cores – yeah! The audio is superb via the Harmon Kardon Dolby Atmos technology – nice of the engineers to put this in and a tip of my cap for that design point. I loved just playing Youtube music videos which I often rely on for some relaxation.
The touchpad is unique in that the two small concentric circles in the upper left are designed to facilitate using certain multimedia type apps; for example, selecting brush style choices, color choices and similar parameters. These touchpad circles also are useful for other controls of the cursor at any time. I thought this design was very useful as well as innovative. Tip of my cap to the ASUS engineers. Note that some very high end laptops include this capability via a physical knob, I found the ASUS design to be superior.
Okay, last but not least. The wonderful, bright and colorful OLED display is fantastic. The colors are vibrant but what I noticed (with my glasses on) was the sharpness of the display. Now I am spoiled as I need to ensure I have OLED displays on all my laptops, monitors and TV’s. The OLED technology does come with a price, but based on my observations including several comparisons of color-test generator runs, the OLED is definitely worth it especially for gaming and really for any applications. Thanks to the ASUS engineers again. I would highly recommend this device for your primary laptop.
I would recommend this to a friend!
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Our latest premium video doorbell offers enhanced security and convenience. Choose between up to 8 months of battery operation or continuous hardwired monitoring. Enjoy more than crystal-clear 2K 5MP resolution live view, a super-wide 180 degree angle view, full-color night vision, two-way audio, and filter person, package, vehicle, and pet detections.
Customer Rating
5
Latest Technology in Solid Smart Doorbell
on June 12, 2024
Posted by: RalphHenry
The Tapo D25 is a next generation product for smart doorbell cameras. You need to download the Tapo app and then the process to install and configure this device becomes extremely easy using the app. The ‘Quick Start Guide’ is the first place to start. It is well written. You do have to decide if you want a battery powered or a hardwired installation. I do suggest that the process to remove the mounting back plate to expose the switches, charging port and micro SD slot be put ahead of all the other various directions in the ‘Quick Start Guide’ since the first thing you need to see is how to remove the device from the back plate.
The app will guide you through the steps needed to connect your WiFi to the doorbell camera and to connect the chime to the doorbell. It is a good idea to keep the guide handy as it has some excellent diagrams of things like resetting the device and the location of the microphone and speaker for example.
Two wedges are included (slant up/down or left/right) to help position the angle of the camera, if necessary to use. I chose to use the device powered by the 8 month battery instead of hardwired so that I could keep my existing doorbell button. I also chose to attach the base plate using the included screws instead of the included adhesive pad; but this is a choice the user can make. I felt the screw attachment was more secure. The device does have the ability to alert you when the camera is removed from the base plate – nice feature and a tip of the cap to the engineers who designed the device. You can add more chimes if you want to ensure more coverage of the doorbell ring such as in the garage for example.
I found this smart doorbell to be one of the most complete as to desirable features which include color night vision, two way audio, 180 degree wide angle, and even more smart features. It was well designed regarding ease of setup, functionality and in physical structure. I would highly recommend this great smart camera doorbell.
I would recommend this to a friend!
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The HP DeskJet 4255e delivers color printing, 60-sheet paper capacity, and an auto document feeder for easy scanning and copying. It's AI-enabled to intuitively adapt to your workflow, with wireless and security features that keep your multifunction printer up to date and secure.
Customer Rating
5
Innovative Design with Super Functionality
on May 13, 2024
Posted by: RalphHenry
I’ll start with the packaging. This printer came well protected with padding and the entire unit was covered in a plastic wrap – excellent. No hard lifting, the unit easily slipped out of the box. There were a few blue tape pieces to remove and the entire process proved to be intuitive and simple.
You can setup from a cell phone or from a computer. I wanted to try setting it up from a computer this time. I already had installed the HP Smart app (for my other HP printers) so I just clicked the add new printer button. I also could have gone to the HP web site to install. I highly recommend the HP Smart app since it simplifies the entire process from turning the printer on the first time to alignment to printing your first page. I noticed that when I did my first print, HP Smart had included all the printers I had on my computer in the selection box – very nice to see everything was already integrated. This process included the initial install of cartridges. This was the easiest install I have ever made. You can choose to enroll in HP Ink or not. HP has refined the process to get your WiFi connected to the printer, it spotted the printer right away and was super fast to connect. I was also given the option to update firmware during the initial setup. Tip of the cap to the HP engineers for upgrading this whole process to very few steps.
Alignment took a few minutes using the alignment sheet which is printed out and placed on the scanning glass. All functions worked nicely for scanning, copying and printing. This printer had an innovative input feed on the back of the printer that held 60 sheets. I found this newer design easier to use when adding more paper and you can see if paper is running low – another tip of the cap to the engineers.
This is a very solid and functional device, it even includes a document feeder. I have had many printers from many brands, this unit is the best I have seen at such an affordable price-point; I would highly recommend it.
I would recommend this to a friend!
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Experience your music in full clarity and richness, even when space is tight, with this compact, all-in-one stereo system that will fit anywhere. Whether you're playing a CD, the radio, or Bluetooth streaming from your smartphone, the PM270 delivers high-quality sound through powerful stereo speakers with 20W(10W+10W) RMS Output. Customize your sound through the Bass/Treble buttons and simple presets. Sleek, matte black design; remote control
Customer Rating
5
Versatile Bluetooth Bookshelf System
on May 4, 2024
Posted by: RalphHenry
This small bookshelf stereo system is an excellent option for your living room, bedroom, garage or even in the kitchen. The sound is pure and although the speakers are small, they provided a very high volume without distortion.
The system came with a remote, two speakers and the control unit. The speakers have the wires attached internally at the speaker end and the control box provided a solid clip method to attach the color-coded wires. An FM antenna is included and the design of the connection to the control box was solid. A ferrite core is inclluded that you need to install on the power cord to avoid any interference of this unit with other devices. But, it seemed fine with our without the ferrite core attached.
I loaded MP3’s on a flash drive and plugged it in. The machine worked perfectly. You do have to select the input as USB. Likewise, I put in a music CD, selected the CD source and the unit played beautifully. The remote provided functions to select the source and also to navigate through the songs. The remote also turns the unit on or off which is important.. You have a treble and bass control which worked fine as well the provided sound shape presets including Surround sound. A nice feature is a built-in FM radio. You simply attach the included antenna and you are able to get crystal clear radio reception, tip of the cap to the engineers at Panasonic for including this feature.
I used the Bluetooth capability to pair the control unit with my TV, my phone and my laptop. There is a Bluetooth button to ensure it is simple to connect devices. I tried to connect an old iPod via the USB port but it was not recognized. I also used an adapter cable to connect a cell phone to the USB port, but again the device was not recognized. So you do need either a Bluetooth source, CD or flash drive. I believe the design should have included a 3.5mm port, but I didn’t take off a star for that missing design point that would have been very convenient.
I am currently using this small system connected to my TV and the sound is much sharper and louder than the TV speakers provided. I would certainly recommend this fine compact unit.
I would recommend this to a friend!
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Stream instant content easily with this LG BP550 Blu-ray player. To build a complete 3D home theater system, we recommend you purchase a 3D TV, 3D glasses designed for the TV, high-speed HDMI cable and an A/V receiver that is compatible with 3D products.
Overall
4 out of 5
4 out of 5Great Blu-Ray DVD Player for the money
By JulieAS
After buying this product, I am both pleased yet a little disappointed! I needed another player to replace my 5 year old Sony 3-D player (also bought at BB) because it was no longer compatible with YouTube. Since my TV is an LG, I decided to buy an LG player.
The LG BP550 is smaller than my older Sony (another reason I chose it) and has fewer apps but I really didn't care about that as long as YouTube worked and that it also had Netflix and HuluPlus apps. Hooking it up and installing it was quick and easy and completing the system update was also a breeze! Already on sale, I saw it was also available as an Open-Box item so I thought I could save even more buying it at that option...NOT!
Advertised as 'Open-Box Excellent Condition' I ordered it on May 13th and it arrived on the 15th - without the remote! Maybe I shouldn't have assumed that an item labeled as "Returned, used as display model in store, or opened due to packaging damage but remains in like-new condition" meant or means that all accessories, cables, manuals, remotes, etc. are included.
Fortunately, my TV remote was able to do some of the basic stuff for installing and some playback features but that's it. So I make a call to BB and learn that the 4-yr Protection Plan I paid for would not cover this missing remote and was then advised to call LG for a 'free' replacement.
Customer service at LG then directed me to call their authorized parts dealer for my time zone. Of course, they were closed on Saturday and Sunday!
I called the parts dealer today (18th) and was told to contact the retailer since I'd "recently purchased the item and it should be returnable/replaceable under warranty". I explained that I had been informed that it was not and that I was told to call them by both BB and LG!
Subsequently, I was given the part number and price for a replacement remote!
Well it looks as if buying Open-Box didn't save me much, if anything, after all since the replacement remote has to be paid for out of my pocket!
I may be better off returning this player and buying a NEW one instead!
I may be better off returning this player and buying a NEW one instead!
However, I must say that I do like the player for what features I have been able to access while using my TV remote! I look forward to obtaining the full benefits and features when using the actual remote control for the BP550!
RalphHenry
Raleigh, NC
Remote Replacement
May 28, 2015
It's not ideal but if you are missing a remote and/or lose or break it, you can easily download a smartphone app to run it. You could also program a multi device remote like the Harmony 650 which I did. So nowadays a missing remote is not a show stopper but I agree it should have not been missing.
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Lenovo IdeaCentre All-In-One Computer: With Wireless-AC networking, this all-in-one computer makes it easy to browse Web sites, access social media and check your e-mail. The 23.8" capacitive multitouch screen lets you navigate features using all 10 fingers and presents your favorite films in 4K UHD resolution. The revolutionary Intel~ RealSense~ 3D camera lets you scan 3D objects, use gestures to control your PC or play games and more.
Overall
2 out of 5
2 out of 5Great box - poor fonts
By Jasonrn
I purchased this with great excitement. I mostly do everyday things, with an evergrowing photo collection. I bought Adobe creative cloud and was ready to go. Fired it up and was shocked at how bad the text looks. I have tried many different settings. I don't know if it is a scaling thing? I love everything else about the unit. Photos look great. I dont game.
The text issue is varies. Some apps, it looks fine... others - terrible. Also, some apps don't scale well at all on the 4K screen.
May return the unit and get a laptop I can plug a second monitor in for my photo work.
RalphHenry
Raleigh, NC
Fix for fonts didn't install
November 3, 2015
The expert pointed to a download and it did not install. I'm glad since I think you just need to go to settings and find the 'cleartype text' setting and run through it to make fonts great. Also I see many of the apps will fix drivers and so forth so there is a learning curve now to see how to run these machines.
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Lenovo IdeaCentre All-In-One Computer: With Wireless-AC networking, this all-in-one computer makes it easy to browse Web sites, access social media and check your e-mail. The 23.8" capacitive multitouch screen lets you navigate features using all 10 fingers and presents your favorite films in 4K UHD resolution. The revolutionary Intel~ RealSense~ 3D camera lets you scan 3D objects, use gestures to control your PC or play games and more.
Overall5 out of 5
5 out of 5Highest Quality and Top Features
By RalphHenry
from Raleigh, NC
This AIO has superior resolution to others. Some reviews spoke about a text problem, however you can improve the text via going to settings, display, advanced and 'cleartype text' and follow the steps. Also has 3D display capability which is good for future needs for me. Sound is nice with Jensen speakers. Touch screen is great. WIFI is super and has both 2.4 and 5 GHz ranges with Wireless AC. Very quiet fan. Lenovo support has regressed but is do-able I asked a simple question and the tech had no idea, also the website seems broken in the support area; glad I got Geek Squad. But this AIO is one great machine. price is very reasonable for what you get. Love it.
RalphHenry
Raleigh, NC
Tips For Better Text on AIO 700
November 4, 2015
I've played with the font's and you may also want to scale text or make it bold for example if you use Windows Live (you can do that within Display Settings). The other tip is that the text is very clear but small so you may find that enlarging text by hitting Ctrl and + (together) once or twice will make some things easier to read. You hit Ctrl and - together to reduce. I didn't use those commands as often on other machines, but it is beautiful to use at times on this machine. By the way videos are wonderful if you use something like Amazon Prime video etc WOW
+1point
1of 1voted this comment as helpful.
Lenovo IdeaCentre All-In-One Computer: With Wireless-AC networking, this all-in-one computer makes it easy to browse Web sites, access social media and check your e-mail. The 23.8" capacitive multitouch screen lets you navigate features using all 10 fingers and presents your favorite films in 4K UHD resolution. The revolutionary Intel~ RealSense~ 3D camera lets you scan 3D objects, use gestures to control your PC or play games and more.
Overall5 out of 5
5 out of 5Highest Quality and Top Features
By RalphHenry
from Raleigh, NC
This AIO has superior resolution to others. Some reviews spoke about a text problem, however you can improve the text via going to settings, display, advanced and 'cleartype text' and follow the steps. Also has 3D display capability which is good for future needs for me. Sound is nice with Jensen speakers. Touch screen is great. WIFI is super and has both 2.4 and 5 GHz ranges with Wireless AC. Very quiet fan. Lenovo support has regressed but is do-able I asked a simple question and the tech had no idea, also the website seems broken in the support area; glad I got Geek Squad. But this AIO is one great machine. price is very reasonable for what you get. Love it.
RalphHenry
Raleigh, NC
Lenovo Fix for AIO 700 24ISH
November 5, 2015
Jason, I did think ClearType helped a little but the scaling and putting 'bold' on helped more. I did see the fix that Lenovo posted. First I flashed the BIOS which they also posted as of 9/10/15. However when I tried their special fix for the font scaling it is an .rar file and I had to load WinZip (free version for now) but it did unpack it. However I never saw it run successfully as it always returned an error code. I am going to call Lenovo on that but the text looks pretty good so maybe it actually ran. I'll post an update on that. By the way the support at Lenovo is abysmal.
+1point
1of 1voted this comment as helpful.
Lenovo IdeaCentre All-In-One Computer: With Wireless-AC networking, this all-in-one computer makes it easy to browse Web sites, access social media and check your e-mail. The 23.8" capacitive multitouch screen lets you navigate features using all 10 fingers and presents your favorite films in 4K UHD resolution. The revolutionary Intel~ RealSense~ 3D camera lets you scan 3D objects, use gestures to control your PC or play games and more.
Overall2 out of 5
2 out of 5Disappointed
By Brandon
It worked for a few hours right out of the box. Then I noticed the screen flashing and the graphics cards crashing. After a reset it freezes after 5 minutes of use. Not sure if it's the pc itself or driver issues with Windows 10, either way it's not worth the trouble. If they can fix these issues then it is absolutely worth the price.
RalphHenry
Raleigh, NC
Try Driver Updates & Flash BIOS
November 5, 2015
If you still have it and if it will stay up long enough, I'd say go to Lenovo's web site and download the newest BIOS, it's easy to update BIOS now. Then go into Device Manager and update both Display drivers. If you bought an open box, I'd also try to reload the whole machine to the factory settings (or BestBuy should do that for you). But if you go to the apps, the app called Lenovo Rescue System will do it for you pretty easily. Then do the stuff I mentioned above.
+2points
2of 2voted this comment as helpful.
Lenovo IdeaCentre All-In-One Computer: With Wireless-AC networking, this all-in-one computer makes it easy to browse Web sites, access social media and check your e-mail. The 23.8" capacitive multitouch screen lets you navigate features using all 10 fingers and presents your favorite films in 4K UHD resolution. The revolutionary Intel~ RealSense~ 3D camera lets you scan 3D objects, use gestures to control your PC or play games and more.
Overall5 out of 5
5 out of 5Highest Quality and Top Features
By RalphHenry
from Raleigh, NC
This AIO has superior resolution to others. Some reviews spoke about a text problem, however you can improve the text via going to settings, display, advanced and 'cleartype text' and follow the steps. Also has 3D display capability which is good for future needs for me. Sound is nice with Jensen speakers. Touch screen is great. WIFI is super and has both 2.4 and 5 GHz ranges with Wireless AC. Very quiet fan. Lenovo support has regressed but is do-able I asked a simple question and the tech had no idea, also the website seems broken in the support area; glad I got Geek Squad. But this AIO is one great machine. price is very reasonable for what you get. Love it.
RalphHenry
Raleigh, NC
Checked on Font Scaling Fix
November 5, 2015
I couldn't get the download from Lenovo's website to install. I downloaded and unpacked the fix, but it returned an error code when I ran it. I spent 40 minutes with Lenovo 1st and 2nd level support. They pretty much had no info on this fix. They didn't open a problem ticket 8005969635. Also their website said you should post a request online to have them call you back, but their process was broken in that area also. Full disclosure: even without this fix, the screen looks awesome to me.
+1point
1of 1voted this comment as helpful.
Lenovo IdeaCentre All-In-One Computer: With Wireless-AC networking, this all-in-one computer makes it easy to browse Web sites, access social media and check your e-mail. The 23.8" capacitive multitouch screen lets you navigate features using all 10 fingers and presents your favorite films in 4K UHD resolution. The revolutionary Intel~ RealSense~ 3D camera lets you scan 3D objects, use gestures to control your PC or play games and more.
Overall5 out of 5
5 out of 5Highest Quality and Top Features
By RalphHenry
from Raleigh, NC
This AIO has superior resolution to others. Some reviews spoke about a text problem, however you can improve the text via going to settings, display, advanced and 'cleartype text' and follow the steps. Also has 3D display capability which is good for future needs for me. Sound is nice with Jensen speakers. Touch screen is great. WIFI is super and has both 2.4 and 5 GHz ranges with Wireless AC. Very quiet fan. Lenovo support has regressed but is do-able I asked a simple question and the tech had no idea, also the website seems broken in the support area; glad I got Geek Squad. But this AIO is one great machine. price is very reasonable for what you get. Love it.
RalphHenry
Raleigh, NC
Successful Adjustments for FONTS
November 5, 2015
Lots of people had problems with the fonts on this 4K hi-def screen. Lenovo support was useless but Geek Squad fixed me right up via remote connection. It might be something others know, but judging by the reviews most people including me just didn't really understand. There are lots of modifications to DISPLAY parameters but what most people should do if they are using this screen for apps like Windows Live is to change the screen resolution to 1920x1080 and change the scaling to 125%. Now everything is beautiful. If you do want to watch a movie in high def, then put it back to 3840x2160 and set scaling to 200%. What is confusing is that there is a choice for 2560x1600 but this is not the same ratio as the screen size so you get bars on each side which you probably don't want - I should have seen this but the Geek Squad enlightened me. Now as to the patch from Lenovo for font scaling, you probably don't need it nor would it do much I am sure. So kudos to the Geek Squad and thanks. It is an awesome machine and in fact even the lower resolution is more than any other PC I have ever had.
+1point
1of 1voted this comment as helpful.
Lenovo IdeaCentre All-In-One Computer: With Wireless-AC networking, this all-in-one computer makes it easy to browse Web sites, access social media and check your e-mail. The 23.8" capacitive multitouch screen lets you navigate features using all 10 fingers and presents your favorite films in 4K UHD resolution. The revolutionary Intel~ RealSense~ 3D camera lets you scan 3D objects, use gestures to control your PC or play games and more.
Overall5 out of 5
5 out of 5Highest Quality and Top Features
By RalphHenry
from Raleigh, NC
This AIO has superior resolution to others. Some reviews spoke about a text problem, however you can improve the text via going to settings, display, advanced and 'cleartype text' and follow the steps. Also has 3D display capability which is good for future needs for me. Sound is nice with Jensen speakers. Touch screen is great. WIFI is super and has both 2.4 and 5 GHz ranges with Wireless AC. Very quiet fan. Lenovo support has regressed but is do-able I asked a simple question and the tech had no idea, also the website seems broken in the support area; glad I got Geek Squad. But this AIO is one great machine. price is very reasonable for what you get. Love it.
RalphHenry
Raleigh, NC
Thanks for Posting Info on Font Patch from Lenovo
November 6, 2015
JasoninNJ, thanks for posting your comment that installing the Lenovo patch to help font scaling toasted the machine. I won't try again to install it. As I mentioned I don't think it is needed. There will be more ultra HD computer screens and I'm guessing they will add automated switching to show videos in HD but do the rest of your PC work with the lower resolution which is excellent when viewing text.
+1point
1of 1voted this comment as helpful.
Lenovo IdeaCentre All-In-One Computer: With Wireless-AC networking, this all-in-one computer makes it easy to browse Web sites, access social media and check your e-mail. The 23.8" capacitive multitouch screen lets you navigate features using all 10 fingers and presents your favorite films in 4K UHD resolution. The revolutionary Intel~ RealSense~ 3D camera lets you scan 3D objects, use gestures to control your PC or play games and more.
Overall5 out of 5
5 out of 5Highest Quality and Top Features
By RalphHenry
from Raleigh, NC
This AIO has superior resolution to others. Some reviews spoke about a text problem, however you can improve the text via going to settings, display, advanced and 'cleartype text' and follow the steps. Also has 3D display capability which is good for future needs for me. Sound is nice with Jensen speakers. Touch screen is great. WIFI is super and has both 2.4 and 5 GHz ranges with Wireless AC. Very quiet fan. Lenovo support has regressed but is do-able I asked a simple question and the tech had no idea, also the website seems broken in the support area; glad I got Geek Squad. But this AIO is one great machine. price is very reasonable for what you get. Love it.
RalphHenry
Raleigh, NC
Text Display Improvement
November 16, 2015
After playing with various settings I have some hopefully helpful feedback. First of all don't use the 3840x2160 unless you are streaming video, it makes text bad. Also don't use 2560x1600 since it is not a multiple of the 3840x2160 i.e. you'll get bars on both sides of the screen. Do use the 1920x1080 which is also hi-def and fits this screen dimensions properly. Now if you want text a little bigger then go to 'set custom scaling level' and use 110% or 115%; this makes nice readable text. Now here's a quirk I see lots of people having and not just on this PC or brand for Windows 10. You may see occasional video card errors and once in a while the machine may not IPL (just power off and try again it will come up). I think the problem is the video card doesn't get back fast enough to the CPU, and the video card crashes but does recover. Not a problem unless you are playing PC high powered games. So I don't recommend this machine for games, but video streaming and apps like Corel Photoshop are great. Now what you can do to minimize or eliminate the video card crashes (remember it happens on lots of machines with Windows 10, so there will be a fix soon I think). Anyway go to Control Panel and search for 'visual effects', then click on adjust the appearance and performance of Windows. Then select 'Custom' and click the box next to 'smooth edges of screen fonts'. If you optimize for 'best appearance' entirely or for let 'windows choose'... that's when the video card may not keep up I think. If you optimize for 'best'performance' the text looks horrible. Anyway the 'custom' settings work for me to give me nice text and no crashes. This is a stretch but I think the engineers knew there could be a problem, that's why they tried to put in the super high powered video cards, but not good enough for now, I do think this will get fixed by Windows 10 OS soon. This machine for it's price is tremendous and I think worth this minor glitch.
+2points
2of 2voted this comment as helpful.
Lenovo IdeaCentre All-In-One Computer: With Wireless-AC networking, this all-in-one computer makes it easy to browse Web sites, access social media and check your e-mail. The 23.8" capacitive multitouch screen lets you navigate features using all 10 fingers and presents your favorite films in 4K UHD resolution. The revolutionary Intel~ RealSense~ 3D camera lets you scan 3D objects, use gestures to control your PC or play games and more.
Overall5 out of 5
5 out of 5Highest Quality and Top Features
By RalphHenry
from Raleigh, NC
This AIO has superior resolution to others. Some reviews spoke about a text problem, however you can improve the text via going to settings, display, advanced and 'cleartype text' and follow the steps. Also has 3D display capability which is good for future needs for me. Sound is nice with Jensen speakers. Touch screen is great. WIFI is super and has both 2.4 and 5 GHz ranges with Wireless AC. Very quiet fan. Lenovo support has regressed but is do-able I asked a simple question and the tech had no idea, also the website seems broken in the support area; glad I got Geek Squad. But this AIO is one great machine. price is very reasonable for what you get. Love it.
RalphHenry
Raleigh, NC
Good News to Add
December 8, 2015
I wanted to update my review to indicate that a frequent display driver error that said "...Intel Video adapter stopped working but recovered...", has stopped occurring after about 1 week ago when a pretty big Windows 10 update came out. It was never a killer for me since I don't play games but when I googled it, I did see that it was fairly common on many PC's - that's good since it appears Microsoft fixed it. Note there are two video adapters in this machine but the Nvidia one was not failing.
0points
0of 0voted this comment as helpful.
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Streaming Apps
Does this unit get Amazon Prime videos?
Yes it has Prime Instant Video and lot more stuff like Hulu, YouTube etc. It works great. It kind of made my older TV a Smart TV !
10 years, 3 months ago
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RalphHenry
Raleigh, NC