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Employee who sold me the headunit gave me wrong in
on March 8, 2013
Posted by: DACross
from Pittsburgh, PA
I had bought most of the equipment from the Best Buy website, including the installation. I ended up finding a head unit that I liked better in the store so I returned the one I got online. I asked him to look over the install services that I purchased to see if I needed anything else; the gentleman said no I was all set. When I arrived to get everything installed, the installation worker told me I purchased the wrong install and I would need to buy a different one. One that was $130 more expensive than that original one I purchased. He also informed me that due to my head unit being Bluetooth that I would need spend $20 for that to be installed, another thing the sales person told me nothing about. When I asked why I was not told about this the installer said, "The guy you spoke with probably knew nothing about the products." The guy who installed everything was very nice and apologized, however I was still pretty frustrated that I had to do this. On a bright note, everything is nice and sounds great.