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Shawn
 
 
 
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  • Review count
    1
  • Helpfulness votes
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  • First review
    June 16, 2017
  • Last review
    June 16, 2017
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Shawn's Reviews
 
Answer the front door even if you're not at home with this SkyBell video doorbell. It employs night vision to provide clear views of nighttime visitors, and its motion sensor activates the video. Connect this SkyBell video doorbell to your home's Wi-Fi and use your smartphone to see and speak to anyone at the door.
 
Customer Rating
1 out of 5
1
Horrible customer service
on June 16, 2017
Posted by: Shawn
This review is regarding the installation, not that actual usage of the product. Unfortunately the mounting plate which comes with this product is also circular, similar in size to the doorbell. If you have a hole in your wall bigger then this (like I do), then this product will not cover the hole. I notified the manufacturer (where I bought it) and they refuse to return the product without charging the $30 restocking fee. Obviously this is ridiculous since I couldn't tell what size mounting plate was included without opening to box. I have other circular products (like the Nest thermostat) and they include a mounting plate to cover larger holes in the wall. The customer service of this company is horrible and I would never buy from them. You have been warned.
Mobile Submission: False
No, I would not recommend this to a friend.
+3points
5of 7voted this as helpful.
 
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