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Boomguy
 
 
 
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  • Review count
    1
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    October 20, 2016
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    October 20, 2016
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Boomguy's Reviews
 
Only at Best BuyMonitor your home from anywhere with this Ring video doorbell. Equipped with wide-angle HD video and motion detection, this product uses your Wi-Fi connection to provide a sense of comfort and security while you're away from home. Greet your front-door guests from anywhere with the included Ring video doorbell app for Android and iOS.
 
Customer Rating
3 out of 5
3
Not Compatible
on October 20, 2016
Posted by: Boomguy
Not compatible with my doorbell - among other things. So, as others said, all cameras are slow to respond - usually what I see is nothing. Whatever was there is gone by the time the video is caught. I figured out how to correct that by camera placement. OK, one problem solved. Live connect only sometimes works (70% of the time?)
I had all the cameras temporarily mounted until I got most of the bugs worked out - I'm still iffy if I want to keep the system due to all the issues. I had to reconnect the chime several times as it kept losing contact with my system.
So, actually connect the ring doorbell to my doorbell - all seems well until I push the button . . . my house doorbell won't stop ringing - seriously it rang continuously until I could get the ring disconnected. I tried the old button and all worked well. Reinstalled the Ring and once again, my house doorbell won't stop.
Next step - I called customer support. A bit of time on hold (10 minutes?) and the person helping me was very nice, but really didn't listen to my problem. After about 20 minutes, it was determined that my house doorbell was not compatible with Ring . . . back to BB
My Best Buy number: 2940551772
I would recommend this to a friend!
+5points
5of 5voted this as helpful.
 
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