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Shawn
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- Review count1
- Helpfulness votes43
- First reviewSeptember 17, 2014
- Last reviewSeptember 17, 2014
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- Average rating1
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Shawn's Reviews
Eat the way you love every day. From produce to poultry, dairy and more, this Samsung refrigerator will keep ingredients fresh, delicious and ready for use in your favorite recipes.
Posted by: Shawn
from Nashua, NH
Gender:Male
Age:35-44
This fridge is a piece of garbage and leaks like a sieve. The through-the-door ice maker has been a problem since day 1. The fridge never gets as cold as what the thermostat reads (I have a thermometer in the fridge and freezer to monitor temps). The ice maker is inside the refrigerator compartment, which causes the ice to melt and leak into the fridge compartment, as well as leaking out the through-the-door ice chute. When you open the door you are greeted by water pouring from the ineffective drip tray all over the floor and running down the front of the fridge. We have contacted Samsung and had a repair technician out 4 times in the first year of ownership. The problem still is not fixed and Samsung states that we are outside of the one-year warranty on the product so they will not do anything more despite the fact that they never fixed the problem within the warranty period. They refuse to repair or replace this defective item.
The water that runs all over the "stainless steel" front panels leaves water stains all over the panels that don't ever seem to come clean. You should see the handprints that get left behind too.
Overall poor quality product and Samsung does not stand behind their products. No problems with the Best Buy - this just is a terribly manufactured product. Avoid this product!!
What's great about it: Nothing
What's not so great: Ice maker, Samsung Customer "service"
No, I would not recommend this to a friend.
Quality
1
Features
1
Performance
1
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