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December 23, 2016
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December 23, 2016
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Scott's Reviews

Pioneer - 6.2" - CD/DVD - Built-in Bluetooth - Apple® iPod®- and Satellite-Radio Ready - In-Dash Receiver - Black

Pioneer In-Dash CD/DVD Receiver: Make roadtrips and commutes more enjoyable with this receiver's playback of CD, DVD, MP3 and more. The rear USB and rear auxiliary inputs offer flexible connectivity with your mobile devices.Geek Squad® installation is strongly recommended for this product. Please visit your local Best Buy store for details.

Tech Insider Network
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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Customer Rating

trouble reading some tags

on December 23, 2016

Posted by: Scott

Overall a decent stereo, but if you run into issues don't expect a lot of help from Pioneer (see Cons below).

My biggest gripe is this stereo has trouble reading some tags on M4a files that I've edited with MP3Tag, a popular editor. When I contacted Pioneer by email, I was told several times to call in and my ticket closed. I finally took off two hours of work to call in and was immediately told to email the file as they couldn't help over the phone. Zoinks! Thanks for nothing... Ok, I tried that and was told, "we don't know".

While it may seem reasonable that MP3Tag is to blame for the tags not being read by the AVH-X3800BHS, I have two other Pioneer radios (SC-63 and DEH-X8700BHS) that read the tags just fine. The tags are also read just fine by iTunes, my iPod, my Android phone, Windows Media Player, MediaMonkey, PerfecTunes and absolutely everything else I try it on. I got nowhere with Pioneer support, nevermind two other pieces of Pioneer equipment have no trouble at all with those tags.

* USB is hit or miss on every USB thumb drive I've tried. Keep it close to where you can disconnect and connect it again, about 50% of the time the drive will not read

* Decent little stereo
* Phone functions are nice
* FLAC support

No, I would not recommend this to a friend.

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