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- Review count1
- Helpfulness votes54
- First reviewJuly 8, 2012
- Last reviewJuly 8, 2012
- Featured reviews0
- Average rating1
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vighper's Reviews
Need help installing your new car stereo receiver with touchscreen capability? Get it done neatly, reliably and professionally by a Geek Squad Autotech. Our Autotechs workmanship is warrantied for life. Plus, if you ever sell your vehicle we'll reinstall your factory receiver for free. Additional materials fees apply, see below for more details.*
Posted by: vighper
from Brandon, FL
I bought a stereo system listed as "Nav Ready" and then scrolled down and saw "Nav Ready" in the description. My failure was not reading the fine print to see that I needed another part to make the Navigation work. The piece required to make the Navigation work costs the same amount as the stereo ($400).
When I called and spoke with the Geek Squad representative prior to ordering all of the parts, he named off everything I would need based on my requirements, but did not mention the AVIC-U220 as an INTEGRAL part for Navigation.
Also, the Geek Squad installed it incorrectly and now the battery drains if the system is not turned off prior to exiting the vehicle.
There is another part to beware of when dealing with the Geek Squad, when they say "around four hours" for the installation, they really mean "we are keeping it for the entire day and not going to call you until we close the shop so you cannot check the installation or make sure that eveything works correctly prior to taking control of your vehicle".
When I called and spoke with the Geek Squad representative prior to ordering all of the parts, he named off everything I would need based on my requirements, but did not mention the AVIC-U220 as an INTEGRAL part for Navigation.
Also, the Geek Squad installed it incorrectly and now the battery drains if the system is not turned off prior to exiting the vehicle.
There is another part to beware of when dealing with the Geek Squad, when they say "around four hours" for the installation, they really mean "we are keeping it for the entire day and not going to call you until we close the shop so you cannot check the installation or make sure that eveything works correctly prior to taking control of your vehicle".
What's great about it: Nothing
What's not so great: Failure at customer service, workmanship, timeliness, advice
No, I would not recommend this to a friend.
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