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Yuri
 
 
 
Yuri's stats
 
  • Review count
    1
  • Helpfulness votes
    19
  • First review
    November 21, 2016
  • Last review
    November 21, 2016
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Yuri's Reviews
 
When your computer, tablet, mobile device or networkable device is crashing, dragging or acting up, you can trust Geek Squad Agents to determine what is wrong and professionally repair the issues.
 
Customer Rating
1 out of 5
1
Nothing has been done
on November 21, 2016
Posted by: Yuri
I left Laptop for diagnostics of problems after w7 was replaced with w10: keyboard did not work correctly and office started configuration every time when open. After 3 days they say no problem found and additional diagnostics required for additional fee and 2 weeks processing time. Also they said that initially described symptoms were not confirmed, while I demonstrated them again at pick up. My conclusion: they did not do a think even did not bother to read the order. I am not a computer expert, just a user, and it took 2 hours to fix the problems using Google (after I got it back because refused to pay more.)
My Best Buy number: 4205915930
Mobile Submission: True
No, I would not recommend this to a friend.
+18points
19of 20voted this as helpful.
 
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