Share Ticked's profile
Ticked
Ticked's stats
- Review count1
- Helpfulness votes8
- First reviewMay 18, 2014
- Last reviewMay 18, 2014
- Featured reviews0
- Average rating1
- Review comment count1
- Helpfulness votes0
- First review commentMay 18, 2014
- Last review commentMay 18, 2014
- Featured review comments0
Questions
- Question count0
- Helpfulness votes0
- First questionNone
- Last questionNone
- Featured questions0
Answers
- Answer count0
- Helpfulness votes0
- First answerNone
- Last answerNone
- Featured answers0
- Best answers0
Ticked's Reviews
Accelerate your WiFi 5 with NETGEAR Nighthawk! Enjoy fast WiFi speeds up to 1900 Mbps and a powerful dual core 1GHz processor for extreme performance. High-powered amplifiers, external antennas and Beamforming improve range and reliability for up to 100% more wireless coverage. Features like downstream and upstream QoS prioritize streaming and gaming, creating a blazing-fast, lag-free WiFi experience
Customer Rating
1
Unreliable / reboots frequently
on May 18, 2014
Posted by: Ticked
from Worcester,MA
The router reboots frequently, sometimes several times per day. I've taken 2 firmware upgrades already in the less than a month I've owned the thing. The first reboot I noticed happened within my first week of ownership, and I've worked with Netgear support several times since then, with them providing long instructions to help (basically dialing back capabilities), but to no avail. R7000 still reboots.
Now, after I've given up on resolving the problem, BestBuy won't take the R7000 back because their return policy is apparently 15 days. Future purchases will be through a company with a better return policy.
Now, after I've given up on resolving the problem, BestBuy won't take the R7000 back because their return policy is apparently 15 days. Future purchases will be through a company with a better return policy.
What's great about it: Strong coverage
What's not so great: Unreliable/flaky due to rebooting frequently
No, I would not recommend this to a friend.
Share this review:
+7points
8of 9voted this as helpful.
Ticked's Review Comments
Accelerate your WiFi 5 with NETGEAR Nighthawk! Enjoy fast WiFi speeds up to 1900 Mbps and a powerful dual core 1GHz processor for extreme performance. High-powered amplifiers, external antennas and Beamforming improve range and reliability for up to 100% more wireless coverage. Features like downstream and upstream QoS prioritize streaming and gaming, creating a blazing-fast, lag-free WiFi experience
Overall1 out of 5
1 out of 5Unreliable / reboots frequently
By Ticked
from Worcester,MA
The router reboots frequently, sometimes several times per day. I've taken 2 firmware upgrades already in the less than a month I've owned the thing. The first reboot I noticed happened within my first week of ownership, and I've worked with Netgear support several times since then, with them providing long instructions to help (basically dialing back capabilities), but to no avail. R7000 still reboots.
Now, after I've given up on resolving the problem, BestBuy won't take the R7000 back because their return policy is apparently 15 days. Future purchases will be through a company with a better return policy.
Now, after I've given up on resolving the problem, BestBuy won't take the R7000 back because their return policy is apparently 15 days. Future purchases will be through a company with a better return policy.
Ticked
Worcester,MA
Problem resolved
May 18, 2014
My comment re: BestBuy customer service was based on calling BestBuy customer service 1-888 ph#. I went back to my local store, and the customer service team there allowed in-store credit, so I walked out with a different router: the Linksys WRT1900AC. Hopefully this one behaves! Thank you BestBuy, for resolving the problem.
0points
0of 0voted this comment as helpful.
Ticked's Questions
Ticked has not submitted any questions.
Ticked's Answers
Ticked has not submitted any answers.