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- First reviewJune 19, 2015
- Last reviewJune 19, 2015
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Wes85's Reviews
Make immersive, high-resolution audio an integral part of your entertainment with this Sonos Playbar soundbar. Bluetooth connectivity streams your favorite playlist wirelessly from your smart device, while automatic tuning ensures rich, detailed sound anywhere in the room. This Sonos Playbar soundbar lets you connect speakers in different rooms over Wi-Fi.
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1
Please read if considering purchase!!
on June 19, 2015
Posted by: Wes85
I'm going to keep this short and sweet as best as I can. I bought the soundbar, sub, boost, wall-mount bracket, and a 4 year protection plan for both the sound bar and sub (peace of mind). I spent just under $2000, and left Best Buy feeling nauseous because I hate spending that much money in one shot. Initially, after setting it up, I was ecstatic, this is my first sound bar, and in my opinion, the sound was amazing. After watching movies, netflix, and fios tv, I kept hearing this static/popping sound, while it was barely noticeable, it was quite distracting because I would focus on hearing that to see if it was a consistent issue rather than focusing on what I was watching. Then the next thing that happened was the sound completely cut out, twice, while watching The Godfather. I searched the sonos forums which has conversations with customers with similar problems, speaking with sonos support, and tried everything possible to troubleshoot the issue. It didn't work, so I packed up my sound bar and brought it back to best buy to exchange it for another of the same.
Rushed home with the new/replacement sound bar , set it up, fired it up, and I immediately noticed that it didn't sound as loud as the previous one, but I just thought to myself, I'm paranoid. At 11 pm that same night, I decided to call it quits, I shut the tv off, and when the sound bar was "off" (technically it's always on) there was this high pitched squeal constantly emitting from the left side of the sound bar... best way I can describe it is almost like interference that sounds like a dog whistle (you can barely hear it, but it's super annoying). I was pretty aggravated to say the least. First thing in the morning the next day, I brought the sound bar back to Best Buy and felt like an idiot walking in there for the second time in 2 days to return their "top of the line, best sound bar." The staff was very nice and understanding, and I joked with them that hopefully the third time is the charm.
Brought the 3rd sound bar home, set it up, fired it up, and it sounded amazing, easily the best of the 3, no static popping, and it was LOUD! I let it play for an hour, then shut it off and closed my eyes hoping there wouldn't be a high pitched squeal... and there wasn't! The rest of the day, I was so happy that I gave it a 3rd shot because I loved the convenience and sound of this system. I watched Netflix and a Blu-Ray that night, and had zero issues. Well here I am tonight watching some Mixed Martial Arts fights on Spike TV, and you know what's happening NOW?! The sound cuts out in between every single commercial. Now I understand that, to some, this may not sound like the biggest deal, but it drives me insane.
I'll be back at Best Buy tomorrow with all of the Sonos products I purchased, and looking for a full refund. All in all, if this system worked the way it should, it would be hands down, a 5 star rating all day. But to think that I spent almost $2000, went through 3 sound bars and all of them had issues, is just completely unacceptable. I hope that anyone that is on the fence about dropping $700 on this sound bar, reads this review, and can make an informed decision based on it. Maybe I just had terrible luck, but I tried so hard to make this system work.
Rushed home with the new/replacement sound bar , set it up, fired it up, and I immediately noticed that it didn't sound as loud as the previous one, but I just thought to myself, I'm paranoid. At 11 pm that same night, I decided to call it quits, I shut the tv off, and when the sound bar was "off" (technically it's always on) there was this high pitched squeal constantly emitting from the left side of the sound bar... best way I can describe it is almost like interference that sounds like a dog whistle (you can barely hear it, but it's super annoying). I was pretty aggravated to say the least. First thing in the morning the next day, I brought the sound bar back to Best Buy and felt like an idiot walking in there for the second time in 2 days to return their "top of the line, best sound bar." The staff was very nice and understanding, and I joked with them that hopefully the third time is the charm.
Brought the 3rd sound bar home, set it up, fired it up, and it sounded amazing, easily the best of the 3, no static popping, and it was LOUD! I let it play for an hour, then shut it off and closed my eyes hoping there wouldn't be a high pitched squeal... and there wasn't! The rest of the day, I was so happy that I gave it a 3rd shot because I loved the convenience and sound of this system. I watched Netflix and a Blu-Ray that night, and had zero issues. Well here I am tonight watching some Mixed Martial Arts fights on Spike TV, and you know what's happening NOW?! The sound cuts out in between every single commercial. Now I understand that, to some, this may not sound like the biggest deal, but it drives me insane.
I'll be back at Best Buy tomorrow with all of the Sonos products I purchased, and looking for a full refund. All in all, if this system worked the way it should, it would be hands down, a 5 star rating all day. But to think that I spent almost $2000, went through 3 sound bars and all of them had issues, is just completely unacceptable. I hope that anyone that is on the fence about dropping $700 on this sound bar, reads this review, and can make an informed decision based on it. Maybe I just had terrible luck, but I tried so hard to make this system work.
No, I would not recommend this to a friend.
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