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    1
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    January 18, 2017
  • Last review
    January 18, 2017
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TimC's Reviews
 
DJI - Mavic Pro Quadcopter with Remote Controller - Gray
DJI - Mavic Pro Quadcopter with Remote Controller - Gray
Capture aerial views smoothly in Ultra HD with this DJI Mavic Pro camera drone. Its FlightAutonomy technology uses ultrasonic range finders and vision sensors to proactively detect and avoid obstacles for safer, obstruction-free flight. This compact and foldable DJI Mavic Pro camera drone has a 7km transmission range thanks to its FCC-compliant remote controller.Fly Responsibly:Before takeoff, update all software and firmware, and read the instructions thoroughly.See the FAA website for registration requirements and information about flying a drone safely: https://www.faa.gov/uas/getting_started/. Additional state or local requirements may apply. Check your local jurisdiction. The following websites may help you make informed decisions about flying your drone: www.knowbeforeyoufly.org and www.modelaircraft.org.
 
Customer Rating
1 out of 5
1
Mavic gets an A, DJI Customer support gets an F
on January 18, 2017
Posted by: TimC
The drone is great, Minus some resolution issues at 60FPS, I have no issues with it, however, it should be stated that if you buy this drone, or any DJI device in general, you are getting into bed with horrific customer support from DJI. The drone that was shipped to me included a battery that was non-responsive, would not charge or turn on. I don't blame best buy, and in trying to get DJI to fix the issue, they suggested I ship it in for replacement, but it would take another two weeks to get the replacement... this is my fifth call with DJI customer service about this drone, other issues included odd charges on my card, enormous shipping delays AFTER they started guaranteeing 7-10 days shipping and a botched refund of my order. DJI doesn't offer reciprocity for treating you poorly, and they barely address the issues they create. Ill never buy from DJI again.
No, I would not recommend this to a friend.
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