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October 31, 2016
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October 31, 2016
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PatrickM's Reviews

Insignia™ - Wi-Fi Smart Plug - White

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My Best Buy® Elite Plus Member
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
My Best Buy® Elite Plus Member

Customer Rating

The app needs some work, tricky setup

on October 31, 2016

Posted by: PatrickM

The Insignia Connect app needs some work still. I tested it from both Android 6.0.1 as well as the latest version of iOS. It took a lot of fiddling just to even connect to it. The android version kept freezing and crashing every time I tried to configure the device to the wireless network.

After another factory reset I was able to get it connected to the network using an iOS device.
The device only supports wireless G though, so I had to change my network to mixed instead of 802.11n only.

You can log into the web interface of the device from a desktop browser, and it allows you to connect it to your wireless network from there as well. Unfortunately, even when the device is connected to your network this way, the app won't detect it. You have to reset it again and configure it from the app on your mobile device.

Once it's finally on your account though, it gets a little bit better. Once the device is added to your account, any device you sign into appears to show the device correctly. You can manually toggle the power on the light (which takes up to 15 seconds to execute, but it does vary. I have seen it as quick as about 2 seconds) You can also specify schedules for one or more devices, as well as multiple schedules per device.

I see potential for this device. I'd like to see it offer integration with some other IoT goodies like amazon Alexa or Apple HomeKit.

I'm optimistic for this device. I'd like to see Insignia offer more Connect goodies and build out their platform.

My Best Buy number: 0540306525

I would recommend this to a friend!

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