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    1
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  • First review
    October 8, 2015
  • Last review
    October 8, 2015
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SamsungDisappoints's Reviews
 
Samsung - 5.9 cu. ft. Freestanding Electric Convection Range - Stainless steel
Samsung - 5.9 cu. ft. Freestanding Electric Convection Range - Stainless steel
Largest cooking area with temperatureprecise burners. True Convection - Circulates heat for faster cooking. 5.9 cu. ft. large enough to cook your entire holiday feast.
 
Customer Rating
2 out of 5
2
Broke after 4 months, Samsung service terrible
on October 8, 2015
Posted by: SamsungDisappoints
I loved this oven. The burners cook a bit too hot, but once you get used to it you adapt. I bought it on 5/23/15 and used the self cleaning for the first time on 10/8/15. At some point during the cleaning, the oven just died. Black screen, door won't open and I've spent 3 hours on with Samsung Customer Service as it's still under warrantee. Still no one has called me to set up the service appointment as promised. It was $800 and Geek Squad wants me to pay $100 for them to fix it and then $200-$300 to repair it. Again, it's four months old. I'm so frustrated and disappointed in the response from both Best Buy and Samsung. Five days later no one has called to help and I'm still without an oven. If and when I do get it fixed, I probably won't use the self cleaning option encase it would break it again.
My Best Buy number: 3039737866
No, I would not recommend this to a friend.
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64of 69voted this as helpful.
 
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