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January 15, 2015
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January 15, 2015
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bradmd's Reviews

Fitbit - Surge Fitness Watch (Large) - Black

Fitbit Surge Fitness Watch (Large): Built with GPS tracking and continuous, wrist-based heart rate monitoring, Surge displays real-time workout stats like distance, pace, elevation climbed, and heart rate intensity, so you can make the most of your training.

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This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
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Customer Rating

Quality Tracker, Improvements Could Be Made

on January 15, 2015

Posted by: bradmd

I've been wearing the surge nonstop for the past 2 weeks. In that time I have worked out about 10 times, ran a marathon and a half and have remained fairly happy with the surge overall.

First, the fitness tracker itself. The battery easily lasts several days (very impressed) even while the tracker is constantly recording your activity and heart rate. I found the heart rate monitor to be within 1-2 beats. The GPS for both my half marathon and marathon were spot on and it didn't take long for it to connect - very impressed since my last GPS tracker took upwards of 2-5 minutes to connect. I have been surprised as to how well the tracker is also able to count how many sets of stairs I have climbed, steps/miles I've walked, and how many calories I've burned. I have worn different pedometers for months now and this one reports about just as many steps as my last 3, so I know it's accurate. The band is very comfortable, even with the small bump on the back of the tracker where the heart rate reader is located - I can't even tell it is there anymore.

Now onto the ugly, the app. When the watch syncs properly and updates my account as it is meant to, everything is perfect. The problem is that this isn't the case the majority of the time. I have to close the app, hit sync now and stare at the screen and pray for about 2 or 3 minutes that it will sync. If it doesn't, I have to close the app and start from the beginning. If there is a glitch with your account, Fitbit has no way of correcting the problem, you can't even delete most records. If you're not happy with the band, there is no way to remove it to your account - you have to create a new one. This is 2015, why would these simple abilities not be added?!

All in all, I am happy with the surge. Regardless of the app, it makes me more aware of my day-to-day activity which is its primary purpose. It is much more accurate and tracks far more than most other trackers, I'll be keeping it for a while.

My Best Buy number: 0584467305

I would recommend this to a friend!

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