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Wisconsinite
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- Review count1
- Helpfulness votes33
- First reviewJune 1, 2015
- Last reviewJune 1, 2015
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- Average rating1
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Wisconsinite's Reviews
Samsung 4.0 Cu. Ft. 8-Cycle Top-Loading Washer: Safely wash a wide variety of fabrics with 8 cycles and 4 temperature settings to choose from. The soft-close lid allows you to easily open and close the lid without making noise.This washing machine is not affected by the published safety recall.
Posted by: Wisconsinite
The product was defective from the very beginning. Just like another customer review stated, this washer kept on going and never stopped rinsing and spinning and rinsing and spinning. Called Samsung customer support; they asked me to go into my basement, and try to level the machine, though it was a professional installation. When I showed disinclination, they threatened that I would have to pay for the repair service if it turned out to be a leveling problem. I capitulated and tried to level it. Then, I put it into a spin cycle to see if it was shaking; well, it was vibrating for sure but after finishing the spin cycle, it started putting water back in. My argument that it could not be a leveling issue was unheeded when I used this simple logic: let's say the machine is tilted and not leveled but it should still not start filling up the tub after the spin cycle is over, particularly, when it wasn't even asked to wash or rinse. Now, we have finally got a repair company to call us and they will come after 8 days. In the meantime we will ask our renter not to wash her clothes, and maybe, buy some extra clothes.
My Best Buy number: 2098445473
No, I would not recommend this to a friend.
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