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August 23, 2016
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August 23, 2016
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johnsonjl77's Reviews

Sony - 2.1-Channel Hi-Res Soundbar System with Wireless Subwoofer and Digital Amplifier - Black

This sleek Sony Bluetooth soundbar produces sound via three-way speakers and six discrete amplifiers for superb front surround-sound cinematic audio. Built-in Wi-Fi connectivity lets you enjoy high-resolution audio in multiple rooms. Movies, playlists and video games come to life in the slim, unobtrusive profile of this 2.1-channel Sony Bluetooth soundbar.

My Best Buy® Elite Plus Member
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
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Customer Rating

complete junk...

on August 23, 2016

Posted by: johnsonjl77

I purchased this unit on June 25th and yesterday (August 22nd) it completely stopped working. I troubleshooted for about 4-5 hours last night.

When I power on, it takes longer than usual. Then when the display says HDMI1, I cannot change it to another input. It does not display any video from HDMI1.

I tried a different input on my tv and nothing works. I also did a factory reset on the tv and that didn’t work.

If I press HOME, it displays the background of the menu but nothing else. it does not show any of the usual icons or options there, only the background. At one point, the menu was displaying but I couldn’t select anything.

And unfortunately, you can't do a manual reset to factory default because that option is part of the menu options.

Again, it is unable to change inputs. When I press power it takes a long time saying STAND BY and often does not complete and I have to pull the power plug.

Also, when I powered down last night, the display read PLEASE WAIT....all night until this morning...and I manually unplugged the device.

My Best Buy number: 0534965202

No, I would not recommend this to a friend.

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