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  • First review
    November 20, 2015
  • Last review
    November 20, 2015
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TickedAboutFridge's Reviews
 
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator
Frigidaire 18.0 Cu. Ft. Top-Freezer Refrigerator: Designed for the home or garage, this refrigerator keeps food chilled and easily accessible. Sliding shelves and a gallon-size door bin help keep groceries organized.
 
Customer Rating
1 out of 5
1
Lemon lemon lemon
on November 20, 2015
Posted by: TickedAboutFridge
Cooling problem from day one. Called Best Buy, and they wouldn't do anything for us because we didn't buy the extended warranty. Called Frigidaire and they forwarded us to a local warranty service company. They've been out seven times to our house (and counting), and the problem still is not fixed. By now It would have been far cheaper and less aggravating if they had simply replaced the entire fridge. We've lost food, time on the phone, and time having to wait around for the never-ending repairs. The latest problem is that they ordered a replacement door, which arrived in damaged condition. They re-ordered, with the same result, two more times. Now we're waiting for a fourth door, which is on order. Frigidaire customer service is a joke and won't work with us. They don't care about the customer, only reading off of their script and making sure that they don't spend a penny they don't have to. They refuse to replace a product that clearly is a lemon, and insist on repairing it as many times as it takes until we get tired of calling or until our warranty expires. We will never order another Frigidaire/Electrolux appliance again, or a major appliance from Best Buy.
My Best Buy number: 2140221420
No, I would not recommend this to a friend.
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