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    July 18, 2015
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Turtle Beach - Elite 800 Wireless DTS 7.1-Channel Surround Sound Gaming Headset for PlayStation 3, PlayStation 4 and Mobile - Black
Turtle Beach - Elite 800 Wireless DTS 7.1-Channel Surround Sound Gaming Headset for PlayStation 3, PlayStation 4 and Mobile - Black
With powerful sound, enveloping comfort and dynamic functions, the Turtle Beach Elite 800 headset delivers the future of gaming audio on your PlayStation 4 and PlayStation 3. Immerse yourself in rich, robust sound thanks to the DTS Headphone:X 7.1 channel surround sound and DTS surround sound modes that enhance your games, music and movies. Enjoy a reliable wireless connection with the rechargeable battery, while Bluetooth technology keeps you connected to texts and calls on your mobile devices.
 
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1 out of 5
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Great Headset, WORST CUSTOMER SERVICE I'VE EVER HA
on July 18, 2015
Posted by: OldSchool
The headset I paid over $300 for after warranty and tax is outstanding. I love the elite 800 headset, but I will never purchase another Turtle Beach product again. With the headset you are given membership into "the elite" which includes (as advertised on the front of the box) free t-shirt or hoodie and 2 free pair of speaker plates. After registering my product I selected which items I wanted and 5 months later I still have not received them or any information regarding them. When I called customer service 2 months ago to inquire, I was rudely told that the speaker plates were "hand painted" and it takes time and that I would "get them when I got them." Because the items were free, it cost me nothing to realize I prefer not to give my hard earned money to a company with terrible customer support. I can only imagine how they treat customers if something went wrong with a $300 + pair of headsets...
My Best Buy number: 0589816573
Mobile Submission: True
No, I would not recommend this to a friend.
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