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camalam
 
 
 
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  • Review count
    1
  • Helpfulness votes
    10
  • First review
    February 24, 2014
  • Last review
    February 24, 2014
  • Featured reviews
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  • Average rating
    2
 
  • Review comment count
    1
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    0
  • First review comment
    March 12, 2014
  • Last review comment
    March 12, 2014
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camalam's Reviews
 
Samsung 22.6 Cu. Ft. 4-Door French Door Refrigerator: Store produce, meat, fish, beverages, deli meats and other items at the appropriate temperature for freshness with this Samsung refrigerator, which features a Twin Cooling Plus System, 2 humidity-controlled crispers and a FlexZone drawer with 4 temperature-controlled zones. The thru-the-door ice and water dispenser allows you to access filtered water and ice simply by pressing a button.
 
Customer Rating
2 out of 5
2
Broken...
on February 24, 2014
Posted by: camalam
from austin,tx
Gender:Female
Age:25-34
I was extremely excited to get this fridge. I love Samsung's new design with the flex drawer. It's very useful for keeping meat at the perfect temperature or storing items that you used often.
My good comments end there... The first day we got it, we noticed that the fridge will randomly start rumbling/rattling. We called the guys at Pacific Appliances, and told us not to worry, it's a common thing in Samsung fridges. We also noticed that the ice setting keeps reverting back to crushed ice from cubed. The technician came by today to fix the issue. Turns out that we need a new compressor and new display plate. It will take them a week to get the new parts and re-install. In the meantime, we are stuck with the haunted fridge.
After spending so much on a fridge, I would expect everything to be in perfect working condition. I'll update my review after the technician comes out again to fix everything - which I hope they can.
My Best Buy number: 5127054011
What's great about it: Love the flex drawer
What's not so great: Rattles & Rumbles
I would recommend this to a friend!
Quality
2 out of 5
2
Features
4 out of 5
4
Performance
2 out of 5
2
+8points
10of 12voted this as helpful.
 
camalam's Review Comments
 
Samsung 22.6 Cu. Ft. 4-Door French Door Refrigerator: Store produce, meat, fish, beverages, deli meats and other items at the appropriate temperature for freshness with this Samsung refrigerator, which features a Twin Cooling Plus System, 2 humidity-controlled crispers and a FlexZone drawer with 4 temperature-controlled zones. The thru-the-door ice and water dispenser allows you to access filtered water and ice simply by pressing a button.
 
Overall2 out of 52 out of 5
Broken...
By camalam from austin,tx
I was extremely excited to get this fridge. I love Samsung's new design with the flex drawer. It's very useful for keeping meat at the perfect temperature or storing items that you used often.
My good comments end there... The first day we got it, we noticed that the fridge will randomly start rumbling/rattling. We called the guys at Pacific Appliances, and told us not to worry, it's a common thing in Samsung fridges. We also noticed that the ice setting keeps reverting back to crushed ice from cubed. The technician came by today to fix the issue. Turns out that we need a new compressor and new display plate. It will take them a week to get the new parts and re-install. In the meantime, we are stuck with the haunted fridge.
After spending so much on a fridge, I would expect everything to be in perfect working condition. I'll update my review after the technician comes out again to fix everything - which I hope they can.
Customer Avatar
camalam
austin,tx
WORST CUSTOMER SERVICE
March 12, 2014
My fridge is still broken... After three technicians have come to look at it. They ordered the wrong parts all three times. At this point, I think they are just messing with us. Pacific Sales is absolutely horrible. They won't help us fix this problem. I will never buy another appliances from them.
Best Buy: do yourself a favor and cut off this relationship with Pacific Sales. It's hurting your business!
0points
0of 0voted this comment as helpful.
 
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