Frigidaire 18.1 Cu. Ft. Top-Freezer Refrigerator: Groceries stay chilled and organized in this Frigidaire refrigerator. The humidity-controlled crisper drawers keep food fresh, and a gallon-size door bin fits plenty of large containers.
Customer Rating
1
Terrible quality refridgerator
on April 18, 2016
Posted by: dawnpatrol
This refrigerator looks great, but looks only get you so far, hence the 1-star. The customer service reps were really friendly, but unfortunately getting a live person on the phone is extremely difficult, so I can't give a star there. I purchased this model March 2015 and at the time of this posting (April 2016), I had to call Frigidaire customer service twice to make warranty repairs. Both the repairs are because of a frozen motor, which oddly enough keeps the freezer ice cold but will eventually warm up the main refrigerator compartment. I have lost $$$ of produce because of this issue. The quality is absolutely terrible. The freezer is claimed to be frost free, but in reality it isn't. I have had to chip away frost multiple times from my freezer panels and door. In fact, the freezer temperature control is a plastic slider switch located in the back of the freezer, which has constantly been frozen stuck, even on the "normal" level. I have adjusted the freezer to be slightly above warmer to compensate for this inaccurate temperature control with little success. My refrigerator is now out of warranty and have been quoted on repairs by various service companies equivalent to more than half the amount of the retail listed price. My frustration with this product is enough to warrant me to replace my refrigerator AFTER 1 YEAR FROM THE PURCHASE DATE with a refrigerator from a new manufacturer. Do not buy.