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December 9, 2015
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December 9, 2015
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SeekingHelp's Reviews

KitchenAid - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Stainless Steel

Load up this KitchenAid dishwasher with your after-party plates and pots for efficient, thorough cleaning. Dynamic Wash Arms ensure every surface is covered, while the Clean Water Wash system continuously removes food particles and dirt for a clean rinse. Featuring a pro-style design, this KitchenAid dishwasher boasts a third rack for handling hard-to-place utensils and tools.

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Customer Rating

Still leaking, weekly repairs, will not replace.

on December 9, 2015

Posted by: SeekingHelp

I'm not one to write bad reviews, but I have never had such a bad experience with a company. We love our Kitchen Aid mixer, blender, and food processor, and when Consumer Reports recommended this dishwasher, we decided to spend a little extra and get it. It has never worked perfectly, but after the first month it started leaking. We have now had five repair visits for a dishwasher we have had for less than 3 months. Think about having to take off work every week and wait for a repair guy. We have another repair scheduled for this week. I keep asking if this is not normal for your products why not replace this lemon. I am told it is a one year service warranty, and they will keep sending repair people until it is deemed totally inoperable. Can you imagine constantly having to put down rags to catch the spurts of water coming out of your dishwasher, only to be told that there is no end in sight and it is up to them to decide when they sold you a lemon. I am hoping that Best Buy steps in and helps us get a replacement but I still haven't heard back from them. Hopefully they do and I will make sure never to buy a kitchen aid major appliance again. I hope my story will help you not make the same mistake as me.

My Best Buy number: 0594658205

No, I would not recommend this to a friend.

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