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Kathrine
 
 
 
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    February 19, 2015
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Kathrine's Reviews
 
Accelerate your WiFi 5 with NETGEAR Nighthawk! Enjoy fast WiFi speeds up to 1900 Mbps and a powerful dual core 1GHz processor for extreme performance. High-powered amplifiers, external antennas and Beamforming improve range and reliability for up to 100% more wireless coverage. Features like downstream and upstream QoS prioritize streaming and gaming, creating a blazing-fast, lag-free WiFi experience
 
Customer Rating
1 out of 5
1
Netgear Nighthawk r7000
on February 19, 2015
Posted by: Kathrine
I've been reading reviews and on every review forum I find, it appears that this is a known issue that Netgear refuses to deal with and fix. I’ve been an IT System Administrator for over 20 years and I would not buy another Netgear product again after dealing with their support which doesn't admit there is a known problem.
I had the Netgear WNDR3400 and never had any trouble with it. I bought the Nighthawk R7000 and for $200 and my experience with other Netgear hardware I thought this unit would be great. The configuration lets you lock down your wireless and looked like an excellent product for the money.
I have had nothing but trouble with it. The Nighthawk r7000 is constantly going down. I upgrade firmware and it craps out and I have to redo the configuration. I get up in the morning and no wireless, I have to reboot it. Sometimes it goes down 2-3 times a day. The other day I got up and again no wireless, I rebooted and that didn't fix it. I go into the configuration and it says the wireless is turned off. First time I had this issue and you have to hold the wireless button on the front for about 10 seconds to turn it back on.
This is ridicules that this unit has so many issues. Of course it's now out of the 90 warranty and Netgear says as long as the correct lights are on it not a hardware issue so pay us to troubleshoot or fix it yourself. When the device is a lemon, you can't fix that!
WELL NOW THAT I’M WRITING THESE REVIEW, ON EVERY SINGLE SITE. I FIND THAT MANY USERS HAVE THE SAME ISSUES I’M HAVING. THEY HAVE ALSO CONTACTED NETGEAR TO NO AVAIL.
BOTTOM LINE, BUY ANOTHER PRODUCT.
My Best Buy number: 0537356861
No, I would not recommend this to a friend.
+25points
46of 67voted this as helpful.
 
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