Let a knowledgeable Geek Squad Agent work with you to create a personalized recovery plan for your hard drive, flash drive, memory card or just about any device that stores data.The agent will initiate your drive diagnostic for $49.99, which will determine the integrity of your data. If data recovery is necessary, your product will be shipped to the Data Recovery Division at Geek Squad® City. This work can take a significant amount of time to complete, and the actual recovery cost will vary depending on the condition of the data.*
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
My laptop hardrive failed and I brought it in for data recovery. 300 dollars later I'm handed back my external hardrive and they haven't put any of my data from my laptop on the hardrive. What was on there was pornography and memes, data from someone else's computer. When I attempted to have them fix this, they said there was nothing they could do and refused to give me a refund. I don't think insulting anyone in this review is necessary as the lack of professionalism speaks volumes itself. For the record, in case anyone from Best Buy reads this, this was in a Knoxville location.