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- Review count1
- Helpfulness votes36
- First reviewSeptember 5, 2015
- Last reviewSeptember 5, 2015
- Featured reviews0
- Average rating1
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- Answer count2
- Helpfulness votes25
- First answerSeptember 5, 2015
- Last answerSeptember 5, 2015
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Loudounpurchaser's Reviews
Samsung 28.2 Cu. Ft. 4-Door French Door Refrigerator: The Twin Cooling Plus System inside this Samsung refrigerator maintains optimal conditions in both the refrigerator and freezer compartments, so you can easily keep your groceries fresh. If stored containers accidentally leak, the 5 spill-proof, tempered-glass shelves make it easy to wipe away the spills. And you can access filtered ice and water right through the door, so you always have beverages on hand for guests.
Customer Rating
1
Loud - floors shake
on September 5, 2015
Posted by: Loudounpurchaser
We purchased this refrigerator because we are a family of 5 and needed more space than our old side-by-side provided. We selected the Samsung based on its good reviews, looks, and capacity.
The good - it looks great and seems to have a ton of space. The exterior pull-out drawer seems very convenient. It keeps food cold. I can't say much else because I haven't had it very long.
The bad - it's loud. So loud that it vibrates our wood floors. You can see the liquids vibrating inside of the refrigerator. We've only had it 24 hours and I called Best Buy to report the very loud, obnoxious buzzing/grating sound. Because I didn't purchase the Best Buy warranty, they would not help me unless I paid for assistance. It's only been in my home for 1 day. I contacted Samsung, they suggested that the refrigerator needed to be leveled - something the Best Buy installers did not do when they delivered it. I read the owner's manual and leveled the refrigerator front to back and side to side, but the noise persists and my floors are buzzing. You can hear the refrigerator throughout the main floor of my home and into the basement.
Buyers beware!! It looks snazzy, but you will get no help if something is wrong - even after only having it 24 hours. I'm calling Samsung again and hoping for another suggestion for how I can fix my brand new refrigerator and thinking of purchasing the Best Buy insurance because it looks like I'm going to need to repair my $2k refrigerator during the first week of ownership.
Mobile Submission: True
No, I would not recommend this to a friend.
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Loudounpurchaser's Answers
Samsung 28.2 Cu. Ft. 4-Door French Door Refrigerator: The Twin Cooling Plus System inside this Samsung refrigerator maintains optimal conditions in both the refrigerator and freezer compartments, so you can easily keep your groceries fresh. If stored containers accidentally leak, the 5 spill-proof, tempered-glass shelves make it easy to wipe away the spills. And you can access filtered ice and water right through the door, so you always have beverages on hand for guests.
How is the noise levels on the fridge?
Our is 1 day old and the noise is awful. It vibrates the liquids inside of the refrigerator and the wood floors on our main level. I'm not sure if ours is defective or not, but it is very unacceptably loud.
8 years, 7 months ago
by
Loudounpurchaser
Samsung 28.2 Cu. Ft. 4-Door French Door Refrigerator: The Twin Cooling Plus System inside this Samsung refrigerator maintains optimal conditions in both the refrigerator and freezer compartments, so you can easily keep your groceries fresh. If stored containers accidentally leak, the 5 spill-proof, tempered-glass shelves make it easy to wipe away the spills. And you can access filtered ice and water right through the door, so you always have beverages on hand for guests.
Does the front of the freezer bottom drawer have a drop in space for a frozen pizza
I have seen this on a few models and like it
Yes
8 years, 7 months ago
by
Loudounpurchaser