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Deep
 
 
 
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  • Review count
    1
  • Helpfulness votes
    10
  • First review
    April 12, 2016
  • Last review
    April 12, 2016
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Deep's Reviews
 
August Wi-Fi Smart Video Doorbell: This doorbell lets you see who's at the door from wherever you are via a downloadable app. The 1-way video camera allows you to view and speak to your visitor without them seeing you.
 
Customer Rating
1 out of 5
1
Talk about upset
on April 12, 2016
Posted by: Deep
Bought this hoping it would be better than the ring, i was mistaken.
I agree several comments on here that warn you not to drill anything until you are able to connect.
I 'soft' setup the doorbell cam making sure I didn't do anything I couldn't reverse right a way.
First off the instructions are poor. They included two black wires instead of the tradition red and black. Of course you can read the circuit and fig out the plus and neg but not ready for someone that doesn't know to look for it Next the firmware update would fail and fail even though my signal strength is strong. I had to put a hotspot right next to the unit for it to finish updating the firmware. Once it was done updating it worked fine with the hotspot that gets less data then my wifi at the location. I jumped off the hotspot and set the camera back up on my wifi this time I didn't need to update the firmware. I was able to connect it to my home wifi this time, but I notice the doorbell would drop fast and would not stay connected. I also noticed the doorbell cam's view live setting takes a long time to connect.
The doorbell was also unable to connect to my 5G network.
Sad day, I would go return this today if I could.
Do not buy and stay away until they sort this mess out. Should have waited another 6 months until they released it and Im sure they knew about these issue.
My Best Buy number: 2585892872
No, I would not recommend this to a friend.
+8points
10of 12voted this as helpful.
 
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