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May 14, 2016
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May 14, 2016
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adam's Reviews

HP - LaserJet Pro MFP m477fdw Wireless Color All-In-One Printer - White

HP LaserJet Pro MFP m477fdw Wireless Color All-In-One Printer: This printer features built-in Wi-Fi along with wired Ethernet connectivity for flexible printing options from your desktop or mobile device. JetAdvantage Private Print ensures secure printing and scanning, and touch-screen controls offer simple setting navigation.

My Best Buy® Elite Member
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
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Customer Rating

59.f0 error

on May 14, 2016

Posted by: adam

Purchased on line with free shipping to my house

arrived quickly - credit to best buy *(thanks)

set up was easy and I wanted to use it for a variety of printing jobs for my home office, I quickly connected:
1. connected tot the network - very easy
2. connected to the home server - test print confirmed
3. printed a few other documents in word, excel and a PPT
4. Connected the first notebook - easy and test printed several documents
5. connected another notebook - same easy routine

at this point, I was feeling very good about the purchase

Then I connected an Samsung android tablet - test print went well

then printed a webpage fromt the tablet ... ohoh 59.F0 error

unplugged unit and powered back up.

went back to the server... print word document.. 59.F0 error
then on the server I have a B&W HP laser connected - suddenly could not print to that either

entire house and all connected devices could not print

uninstalled all printers on all devices

reinstalled on server only - 59.f0 error but I re-installed my old Laser and it worked.. whew..
called hp tech support, thinking I was missing a driver or something
instantly she said ' return it, get another'

I did not get another wireless but bought the 477DFN version - wired to network router.. everything works now..

tempted to return the wired 477DFN and repurchase this unit - but why tempt fate....

My Best Buy number: 2664756361

No, I would not recommend this to a friend.

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