Share SeniorBob's profile
SeniorBob
SeniorBob's stats
- Review count1
- Helpfulness votes26
- First reviewAugust 16, 2014
- Last reviewAugust 16, 2014
- Featured reviews0
- Average rating5
- Review comment count1
- Helpfulness votes0
- First review commentNovember 8, 2016
- Last review commentNovember 8, 2016
- Featured review comments0
Questions
- Question count0
- Helpfulness votes0
- First questionNone
- Last questionNone
- Featured questions0
Answers
- Answer count0
- Helpfulness votes0
- First answerNone
- Last answerNone
- Featured answers0
- Best answers0
SeniorBob's Reviews
This eco leather executive chair features one-touch pneumatic height control and locking tilt control with adjustable tilt tension for custom seat positioning and comfort.
Posted by: SeniorBob
from Ct
First of all I'm a 200 + lb, 6' retiree with some limitations and I was able to assemble this chair with some minor difficulty because of surgeries I've had over the yrs that limit some things I can do at times by weight. This product arrived on time to my apt door, it was expertly packaged except for some white powder on the base. I assembled it by myself #with the help of my ratchet screw driver/included allen wrench#. I'm seated very comfortably in it now, my legs, knees, back, head, neck, arms etc and all pressure points are very comfortable. I couldn't ask for anything more at this price or higher prices. I totally disagree with any negative reviews so far after sitting in this chair myself. They appear to be human errors, i.e. adjustments, sliding, #*more than a little overweight# etc. Frankly to me this chair is great for my 72" 200 + lb senior frame with room to spare, especially the seat for my 38" waist. After my recliner, this is my favorite chair #all I'm blessed to receive financially is my monthly soc. sec. payment so I try being as frugal and pennywise as I can when spending money#. I believe this chair is good for most anyone, male or female, old or young!
Hope this review of this product helps someone.
I've tried to address the #to me# negative prior reviews about this product.
I've tried to address the #to me# negative prior reviews about this product.
Bottom Line? I Love My Chair :-) !
What's great about it: Everything from beginning to end.
What's not so great: Nothing yet (used for only a few days).
I would recommend this to a friend!
Comfort
5
Share this review:
+25points
26of 27voted this as helpful.
SeniorBob's Review Comments
Support your body with this Serta big and tall executive office chair. The dual-wheel casters make rolling around your workspace smooth, while the five-star base holds everything securely upright. This Serta big and tall executive office chair has padded armrests to help prevent shoulder fatigue, while the thick cushions provide comfort.
Overall
1 out of 5
1 out of 5Terrible customer service for faulty parts
By Reseda
I purchased this chair 5 months ago. I have been able to use it for a total of two weeks since it arrived.
I am 6'4", 280 lbs and chose this chair because (1) it is designed for Big and Tall persons and (2) it was advertised as a Serta product. It arrived in good condition and was easy to assemble. On the second day of use, one of the bolts attaching the arm to the chair broke, making the chair unusable because the back is attached by the arm to the seat. I called customer service for True Innovations (it turns out this is a Serta-licensed product and NOT a Serta product) and had to wait 90 minutes to talk to someone. I waited 10 weeks to receive the replacement parts. The wrong parts were sent and I am still waiting for the correct replacement parts. At this point, I will buy a different chair and take this as a loss. I will never buy a True Innovations product again and I suggest you avoid them as well.
I am 6'4", 280 lbs and chose this chair because (1) it is designed for Big and Tall persons and (2) it was advertised as a Serta product. It arrived in good condition and was easy to assemble. On the second day of use, one of the bolts attaching the arm to the chair broke, making the chair unusable because the back is attached by the arm to the seat. I called customer service for True Innovations (it turns out this is a Serta-licensed product and NOT a Serta product) and had to wait 90 minutes to talk to someone. I waited 10 weeks to receive the replacement parts. The wrong parts were sent and I am still waiting for the correct replacement parts. At this point, I will buy a different chair and take this as a loss. I will never buy a True Innovations product again and I suggest you avoid them as well.
SeniorBob
Ct
response
November 8, 2016
250 lb limit!
-1point
0of 1voted this comment as helpful.
SeniorBob's Questions
SeniorBob has not submitted any questions.
SeniorBob's Answers
SeniorBob has not submitted any answers.