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JezDurante

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1
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March 3, 2016
Last review
March 3, 2016
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JezDurante's Reviews

Samsung - 4.2 Cu. Ft. 11-Cycle High-Efficiency Steam Front-Loading Washer - Merlot

Samsung 4.2 Cu. Ft. 11-Cycle High-Efficiency Steam Front-Loading Washer: The wide variety of cycles on this washer gives you more options and more cleaning power. Reduce allergens and bacteria with high heat or help remove stains with steam. Select the Super Speed option and finish laundry loads in less time.Measure Twice, Deliver Once Learn how to measure your space and check connections for a new washer and dryer. Watch the video ›How to Prepare for Delivery and InstallationLearn how to get ready for the delivery and installation of your new washing machine. Walk the path, check your hookups, order new parts, and empty your old washing machine.Watch the video ›

My Best Buy® Elite Plus Member
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
My Best Buy® Elite Plus Member

Customer Rating

Piece of garbage

on March 3, 2016

Posted by: JezDurante

Bought the whole set Washer/ Dryer/ pedestals/hookup kit and professionally installed by BestBuy. Less than a year the washer broke and stopped working. Samsung Tech has been in my house 3 times, replaced multiple parts (main board, pcb and inverter). This did not fix the problem. Called Samsung Support and now they're sending me a different Tech. What else can you diagnose or replace? Samsung states they could not replace this piece of garbage until they exhaust all their options. How many more visits or appointments does it take to finally say that this typical washer is defective?

My Best Buy number: 0403216893

Mobile Submission: True

No, I would not recommend this to a friend.

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