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June 28, 2017
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June 28, 2017
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mandichristi's Reviews

Logitech - CREATE Keyboard Case for Apple iPad Pro 9.7" - Plum

Type on your tablet with this Logitech CREATE backlit keyboard case for iPad Pro, which eliminates the need for Bluetooth compatibility. Because it's designed specifically for iPad Pro tablets, this case pairs instantly from the moment you set your tablet in typing position. The backlit keys on this Logitech CREATE backlit keyboard case make typing in any lighting condition easy.

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This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
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Customer Rating

Do NOT purchase this case

on June 28, 2017

Posted by: mandichristi

I purchased this case in late April 2017 when I first purchased my iPad Pro 9.7 inch. I ordered it online as they did not have the Plum color in store. Here's my first issue: it does NOT look like the color photos shown from Logitech. It is Magenta not plum in the slightest. It's pink. And I hate pink.

Issue #2: it has a very heavy magnet and it connects very quickly to the iPad pro and has caused some small nicks on the metal side of my very pretty Rose Gold iPad Pro.

Issue #3: I have been unable to use it for the last 3 weeks as it keeps telling me when it connects that I need to update the Smart Connector Accessory. It does not update. I contacted Apple and they said it is not an iOS issue, that would be an issue with the keyboard itself.

I thought this keyboard was going to be great to house my iPad Pro, and allow for some thicker protection. But I have now read many reviews across many sites: Best Buy, Apple, Amazon etc and many are having the same issues that it eventually stops working.

Wish I would've known that while I could still return it to Best Buy. It was a VERY expensive waste of money. I thought Logitech was always a good brand making quality accessories for devices so I didn't hesitate to purchase this item. However, I will think twice or research before I buy anything from Logitech again cheap or expensive. I'm very disappointed.

Best Buy however, had great service helping me to pick the item and order the one I wanted and great service getting the item.

My Best Buy number: 1043759375

Mobile Submission: False

No, I would not recommend this to a friend.

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