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    1
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  • First review
    February 26, 2016
  • Last review
    February 26, 2016
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None's Reviews
 
Utilizing a TimerSavor Plus True Convection system, this 1.9 cu. ft. Whirlpool WMH76719CS over-the-range microwave lets you quickly prepare a variety of snack and meal items. The Auto Adapt fan features 4 speeds, so you can easily customize the airflow.
 
Customer Rating
1 out of 5
1
Extremely dissappointed
on February 26, 2016
Posted by: None
Bought in October 2014. Died December 2015. The previous Whirlpool microwave this unit replaced was 10 years old and carried a 5 year warranty on the magnetron. Imagine my dismay to find out this unit carried only a 1 year warranty on the magnetron. So 2 months past warranty expiration I'm left with a dead unit. I performed elementary troubleshooting. The unit has a fuse on the 120 Volt input. But the unit must be disassembled to gain access to the fuse. So what SHOULD be a five minute job turned into an hour and a half. The fuse wasn't the problem - replacement fuses blew like popcorn. Fuse placement within the unit without regard for service considerations is a poor design.
To their credit, Whirlpool agreed to cover the cost of repairs if I would pay for labor. I agreed. A tech came out and looked at the unit . He said that he would have to order a bunch of parts and that he would be back in contact by the end of the week. Three weeks went by. There was no call from the tech; my messages on his voicemail generated no response. So a couple of days later I purchased a replacement from a competing manufacturer. No more Whirlpool purchases by me!
No, I would not recommend this to a friend.
+8points
8of 8voted this as helpful.
 
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