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MrMcSimon
 
 
 
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    November 12, 2016
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MrMcSimon's Reviews
 
Become a gaming pro with this Cybertron PC Palladium gaming desktop. The liquid-cooled construction keeps components from overheating without the use of noisy fans, and the 3.7 GHz Intel Core i7-8700K processor lets you speed through videos without hesitation. This Cybertron PC Palladium gaming desktop includes a 2 TB hard drive and a 240 GB solid-state drive for maximum storage.
 
  • My Best Buy® Elite Plus Member
Customer Rating
4 out of 5
4
Nice Out of the Box Computer
on November 12, 2016
Posted by: MrMcSimon
I wasn't sure if it was a good idea to order a Cyberware PC or not because I didn't know much about this brand or their reliability. I was able to find some information and reviews of their other products online, some good and some bad, but I couldn't find anything about this exact computer. I decided to go ahead with it because it was what we were looking for at a price we were willing to spend.
Seems like good bang for the buck so far. It's got a top of the line video card, a great processor, plenty of RAM, and a super fast SSD drive. Considering the additional 2TB HD and the built in optical drive, the pricing looked ok compared to other options.
Out of the box this computer runs great, but I made a mistake when trying to move my documents, pictures, and download folders to the bigger hard drive, so I ended up needing to call tech support. They were closed that night but were open during business hours until 8:00 pm the next day, which wasn't a problem for me since the computer was still running fine, I just couldn't figure out how to undo a couple of steps I had taken which create a strange and unique issue.
The next day, Friday, the entirety of my support case ended up taking three separate phone calls. On all three calls, the hold time was almost nothing, so I was able to talk to a tech very quickly. I was helped by three different people, but all three were helpful and courteous. It was also clear to me that they were working together in the same office, and they were able to and did consult with each other during the calls, so I didn't feel like information was slipping through the cracks. By the end of the day my issue was resolved, everything looks good, and the PCis performing great!
I would recommend this computer to anybody looking for a high end gaming machine, ready for 4k or VR, without breaking the bank. The only reason I haven't rated 5 stars is because we've only had it for 3 days now. This hardware should be "future proof'' as much as it can be, so hopefully Cyberware will earn that 5th star because of reliability and longevity.
My Best Buy number: 0085219106
I would recommend this to a friend!
+25points
27of 29voted this as helpful.
 
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