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- Review count1
- Helpfulness votes11
- First reviewApril 7, 2016
- Last reviewApril 7, 2016
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- Average rating2
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dilegrd's Reviews
August Wi-Fi Smart Video Doorbell: This doorbell lets you see who's at the door from wherever you are via a downloadable app. The 1-way video camera allows you to view and speak to your visitor without them seeing you.
Customer Rating
2
Connection Issues
on April 7, 2016
Posted by: dilegrd
When it works, it's nice. It dropped my wireless connection after a few days and would connect, disconnect, connect literally every minute. Each connection or disconnection leads to a notification so my phone was blowing up ALL day! Restarting the device didn't fix the problem. After the 2nd reset, I'm back up and running but the connection is still quite low. I'm using a Linksys Wireless AC router that's ~15FT from the doorbell. Ookla Speed Test shows 40-50MBPs download speed from the location of the doorbell. I reached out to August support and their response was I need a WiFi range extended even after I sent screen shots of my download speed. SMH...
Much like Augusts other gadgets, I own the lock, the product is hit or miss. I told myself I wouldn't buy August again but am a sucker for their design. Their devices as a whole miss the mark and support isn't any help.
No, I would not recommend this to a friend.
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