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Tammy
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- First reviewJuly 3, 2017
- Last reviewJuly 3, 2017
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Tammy's Reviews
Update your kitchen with this 36-inch Whirlpool French door refrigerator. It offers a total of 32 cubic feet of space organized into a pantry layout that lets you store up to 20 percent more than standard refrigerators. This Whirlpool French door refrigerator has dual ice-makers and eight gallon door bins for optimal storage and easy accessibility.
Customer Rating
1
Looks great but dependability is bad
on July 3, 2017
Posted by: Tammy
We originally purchased this refrigerator in last August of 2016. Almost immediately, we had issues with ice build up in the freezer. Best Buy was great and determined the freezer door would not seal so replaced the entire refrigerator.
Things worked great for a while, but in March the ice maker in the door stopped working. It took over 3 weeks to get fixed due to scheduling service and the part being backordered.
One month later, the refrigerator starting making a strange sound and did not seem to be cooling properly. This repair also took over 3 weeks due to backordered parts and we ended up losing all our food.
Immediately after the repair, the water dispenser in the door stopped working. It has now been almost a month and we just received the backordered part and have scheduled it to be installed.
But, we have another strange noise and it seems to not be cooling again.Whirlpool is now finally discussing a full replacement of the refrigerator, but no guarantee it will be approved.
When it works, it's great. But we've had lots of issues and each issue seems to require backordered parts so repairs take a very long time.
I would not purchase this again or recommend to anyone because of the dependability issues we have had.
Mobile Submission: False
No, I would not recommend this to a friend.
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