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- First reviewApril 12, 2015
- Last reviewApril 12, 2015
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buckeye's Reviews
Samsung 28.2 Cu. Ft. 4-Door French Door Refrigerator: The Twin Cooling Plus System inside this Samsung refrigerator maintains optimal conditions in both the refrigerator and freezer compartments, so you can easily keep your groceries fresh. If stored containers accidentally leak, the 5 spill-proof, tempered-glass shelves make it easy to wipe away the spills. And you can access filtered ice and water right through the door, so you always have beverages on hand for guests.
Posted by: buckeye
Purchased this refrigerator from Best Buy last June. Worked fine till a few weeks ago. Started noticing ice forming in freezer department on sides. Called Samsung, sent out a tech. He found a dent under the freezer door causing the problem. He called Samsung service dept. they were rude to him yelling they were not doing anything about it. They say it was damaged in shipping. The dent was in a spot where you would not see it unless you got flat on the floor with a flashlight or the door was taken off. I made numerous calls to Samsung repeating the story number of times. Though they cared ended up with three transaction numbers. Said it would go through the review committee. Got a call and was told they were doing nothing. Was stuck with a damaged refrigerator. Called Best Buy, sent out tech. he confirmed it could not be fixed. Was offed a new refrigerator, which we came in and picked out. Needless to say it was not a Samsung. Will never buy a Samsung product after what we went through with the customer service department. Have heard other complaints about them. We will however continue to shop Best Buy.
My Best Buy number: 0827041113
No, I would not recommend this to a friend.
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