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March 5, 2016
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March 5, 2016
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geekygirlnerd's Reviews

ARRIS - SURFboard AC1900 Dual-Band Router with DOCSIS 3.0 Cable Modem - White

Enjoy rapid Internet connectivity with this ARRIS SURFboard SBG6900-AC cable modem and Wi-Fi router, which feature download speeds up to 686 Mbps and Wireless-AC technology with Wi-Fi speeds up to 1900 Mbps.

Customer Rating

This Product Ended My Frustration

on March 5, 2016

Posted by: geekygirlnerd

After several calls to my ISP(Cox) and restarting our cable/modem by Ubee Model DVW3266 I decided to research for a better device and came across this device. My teenagers were fighting and arguing over internet times because not all device could utilize the service at the same time without being dropped or kicked off. One kid on Netflix, another on the Xbox One, and one completing homework, while I'm checking their Homework and grade portals and my Hubby online for work. Our service began with a new installation of service, to calling Cox technical support everyday because it wasn't working properly technician came back out he had to leave before all the updates went through and they failed providing some error code resulting in more calls to technical support, upgraded our service from 50 Mbps to 300 Mbps all with in 2 weeks, to constant resetting, to researching the free Ubee equipment provided to us by the ISP, to finally fed up and purchasing the Motorola Arris Surfboard Modem & Wifi Router AC1900 Model SBG6900 for $224.xx The set up was very easy, called our ISP technical support to activate the gateway and was up and running within 10 min. Everyone is happy, happy, happy and I now have peace and quiet with no Screaming teenagers who ordinarily have busy schedules with extra-curricular activities, sports, clubs and private lessons but the few minutes they have home in the evenings before homework, showering, dinner and bed is no longer spent with us ending quarrels over who will log on to the internet first and limiting the time due to connectivity issues, so life is great for us as Parents now thanks to investing in better Equipment! I did have to return cox ubee cable modem/wifi router and pick up a separate modem free of charge for the telephone as there is no telephone port on this device, but I'm perfectly ok with that as we are a cell phone family and rarely use our home/landline phone.

I would recommend this to a friend!

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