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lgjoke
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- Review count1
- Helpfulness votes205
- First reviewJune 2, 2016
- Last reviewJune 2, 2016
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- Average rating1
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lgjoke's Reviews
Work and play all in one place with this unlocked LG G5 smartphone, featuring a 5.3-inch screen for easy viewing. The sleek comfortable body fits easily in your hand, and dual rear-facing cameras make photography fun. This LG G5 smartphone has Daylight mode, letting you easily view your screen even in bright sunshine.
Customer Rating
1
Don not buy this phone!
on June 2, 2016
Posted by: lgjoke
Don't buy this phone! I had my G5 for 2 days then it would not turn on. I took it to Best Buy where the phone was purchased through AT&T, and they said they could not replace the phone as it would not turn on. They advised me to contact LG warranty to address this issue. I send my Phone in for warranty and got it back 3 weeks later. On first inspection of the phone the SIM card tray was missing. After I called LG, I said they screwed up and they replied "the technician discarded your Sim Card tray when doing repair". After over a week of call and begging they finally agreed to send me a replacement tray for the SIM. Once it arrived, I went to put the SIM card and tray into the phone and noticed that the technician had damaged the phone. The case around the screen had been pried (possibly to remove screen) and there was now a gap between the screen and the case was bent with a scratch on a brand new phone. The phone was not like this when I sent it. So I went ahead and put battery in and tried to fire up the phone. The phone would not turn on..... What a comedy of errors. Again I had to return a 2 day old non-working phone for a second time. In total I have spend over 3 hours on the phone on hold with LG and made 2x trips to Best Buy (approx 2 hours). To be honest LG warranty staff are in an overseas call center, cannot understand basic English and completely wasted my time and gave me the run around. To make matters worse, they cannot repair and now cannot replace a lemon of a phone that they damaged and returned in an un-working state. 8 weeks now and counting without a phone I purchased outright. Bottom line, this company and their customer service is a joke!
No, I would not recommend this to a friend.
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