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January 18, 2015
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January 18, 2015
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Ksmith's Reviews

Fitbit - Surge Fitness Watch (Large) - Black

Fitbit Surge Fitness Watch (Large): Built with GPS tracking and continuous, wrist-based heart rate monitoring, Surge displays real-time workout stats like distance, pace, elevation climbed, and heart rate intensity, so you can make the most of your training.

Customer Rating

1

FitBit Surge swuipe and menu access problem

on January 18, 2015

Posted by: Ksmith

I received my FitBit Surge today after checking the Best Buy reviews. I opened the package and found that screen on the unit would not swipe. I thought this may be an isolated problem until I went on the FitBit Community page and found that there were several pages of reviews with the exact same issues. Here is a link to the FitBit blog to see for yourself. https://community.fitbit.com/t5/Surge/Unable-to-swipe-between-screens/m-p/592370/highlight/false#M446
There is not a solution at this time and it seems this product even today is in the beta phase and should not have been released. Some have sent units back and been successful while others have not. I tried all of the troubleshooting and none have helped. I would suggest waiting until the bugs are worked out before investing in this product. This one is going back asap.

No, I would not recommend this to a friend.

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