With this free service, a Geek Squad Agent will come to your home to review your needs and the devices you already have, then make recommendations that help you maximize your budget and create your perfect smart home setup. The Agent will ensure you're working with the proper network speed and equipment, so you can achieve solutions that suit your lifestyle. Schedule an appointment by calling 1-800-GEEK SQUAD (1-800-433-5778) or by visiting a Best Buy store.
I was able to quickly reach a Geek Squad member on the phone to help me with a possible virus on my computer. They were able to walk me through on how to get rid of the messages so it didn't infect the laptop. The only problem I had was that I was transferred to another tech support person for help with not getting into a website though Google Chrome like before, I was put on hold and never got anyone's help.