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HEOSowner
 
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    December 5, 2016
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    December 5, 2016
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HEOSowner's Reviews
 
Denon - Heos 1 HS2 Wireless Speaker for Streaming Music - White
Denon - Heos 1 HS2 Wireless Speaker for Streaming Music - White
Enjoy enhanced audio clarity as you listen to streaming music with this Denon HEOS speaker. A custom mid-woofer and dome tweeter pick up nuanced sounds, and a sealed enclosure provides protection from humidity, so you can use this speaker in any room in your home. With its compact size, this Denon HEOS speaker fits neatly in small spaces.
 
Customer Rating
1 out of 5
1
Not what was described in specs
on December 5, 2016
Posted by: HEOSowner
I have a Heos 7, Heos link, Heos home cinema sound bar and 2 Heos 1. I love the Heos line up but will only give 1 star due to Best Buy customer service. The product title says it is portable. The product specs on this states that it is rechargeable and under battery type it list Lithium-ion. When I received my order it was not the portable model with the battery go pack. Customer service claimed that since a battery wasn't in the what's included that it wasn't supposed to have one. That where it says battery type and rechargable in the PRODUCT SPECIFICATIONS just means that is the type you buy. However the AC converter and link cables weren't listed either but they are included. At first they told me I could return it for a refund but It was on sale and I want what I ordered the way it was represented on their website. After a long debate they were going to contact the vendor to reship to see if I got a different product. If they don't make this right I will never make another purchase at Best Buy.
My Best Buy number: 2976086743
No, I would not recommend this to a friend.
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