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    March 23, 2015
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WD - My Cloud 6TB External Hard Drive (NAS) - White
WD - My Cloud 6TB External Hard Drive (NAS) - White
Enjoy the diverse utility of having 6TB of Cloud storage with this WD My Cloud external Gigabit Ethernet hard drive, which features auto network discovery for easy setup. Password protection helps keep your Cloud data secure.
 
Customer Rating
2 out of 5
2
Disappointing & Waste of Time
on March 23, 2015
Posted by: CrunchyTech
BOTTOM LINE FIRST: Does not truly provide cloud functionality. Use free cloud services for remote access, and cheaper alternatives for expanding your LAN storage.
You CANNOT connect remotely without using the WD software. This is because this drive (and apparently all the rest of WD's products) uses AFT protocol to locate the local drive on the local network. This does not work over the internet!
I bought this to connect to my iTunes library remotely and to do remote Time Machine backups. But again, the only way to access this drive remotely (outside of your local network) is by using the WD application. This renders this drive useless for what I needed it for.
The benefits of this drive are storing your data on your own drive rather than using a cloud service, or having a storage device on your local area network that can be used by devices on that network, or sharing the data with remote users using the provided WD software. But those are no big benefits over the existing free cloud solutions. For storing, accessing and sharing files remotely you can use Google Drive or Dropbox for free. For having extra storage on your local area network you can buy a drive at half the price that will do the same (I was using a 2TB portable USB drive plugged into the back of my router and it worked fine).
About WD technical service: I spoke to them several times. Tech service suggested I speak to Sales to see what other products might work for me. The Sales rep said that doing what I want should be possible and told me to call back and ask for a Level 2 tech support, but that didn't solve the issue either. Turn out that the entire WD product line is NOT MAC FRIENDLY and will not work using anything else but the WD software.
No, I would not recommend this to a friend.
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