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horqua's stats
- Review count2
- Helpfulness votes13
- First reviewMay 19, 2015
- Last reviewOctober 13, 2015
- Featured reviews0
- Average rating1
- Review comment count1
- Helpfulness votes0
- First review commentMay 19, 2015
- Last review commentMay 19, 2015
- Featured review comments0
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- Answer count1
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- First answerOctober 13, 2015
- Last answerOctober 13, 2015
- Featured answers0
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horqua's Reviews
Enjoy the diverse utility of having 6TB of Cloud storage with this WD My Cloud external Gigabit Ethernet hard drive, which features auto network discovery for easy setup. Password protection helps keep your Cloud data secure.
Customer Rating
1
DO NOT BUY
on October 13, 2015
Posted by: horqua
from Denver
I purchased a 6tb WD MyCloud device at the beginning of 2015. Big Mistake! I had to have the original drive replaced and the second drive is beginning to have the same problems the first drive had. Slow, unresponsive, difficult to administer, unavailable on any network, poorly written software, buggy updates, and basically a brick using electricity. If I could take mine back and get my money back, I would. I have had nothing but disappointment with this product. DO NOT BUY!
No, I would not recommend this to a friend.
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+5points
10of 15voted this as helpful.
This WD My Cloud drive features a 4TB capacity and lets you stream media to compatible DLNA-/UPnP-capable devices or upload and access data on the go via PC, Mac and compatible mobile phones and tablets. Automatic backup helps safeguard your files.
Customer Rating
1
Avoid this product
on May 19, 2015
Posted by: horqua
from Denver
I purchased this device for a household file server, backup, media server. It has totally underwhelmed me with its performance and user capabilities It's difficult to locate on the network, INCREDIBLY slow, nonfunctioning features, poorly written software and updates that decrease the performance of the system. It falls off the network so it can't be found and then I have to reboot it which takes nearly 15 minutes to come back on line. It refuses to make a Safepoint which is a system backup to another location. The software refuses to report the size of the drive or the amount of space used and remaining. Save your money. Save yourself from extreme frustration. Avoid this product!
No, I would not recommend this to a friend.
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-1point
3of 7voted this as helpful.
horqua's Review Comments
This WD My Cloud drive features a 4TB capacity and lets you stream media to compatible DLNA-/UPnP-capable devices or upload and access data on the go via PC, Mac and compatible mobile phones and tablets. Automatic backup helps safeguard your files.
Overall1 out of 5
1 out of 5Good product - terrible support
By Solucia
I purchased this device on the recommendation of Geek Squad because i wanted automated non-cloud back-up. The device came with no instructions and the website is impenetrable. So I installed incorrectly. I called their support number and found it closed over the weekend, despite a message that said they are available 24/7. Eventually it got so bad i wrote to the company and detailed all the problems. One of their technicians called me and spent an hour over the phone to install (I think) correctly. The product requires more than one interface; the path to the backed up files is non-intuitive and the company really needs to get its act together. I would have had Geek Squad help me except that that would require them to do a house call. After all, this is a consumer product (or at least is sold at Best Buy so is positioned as such). So i am going to say "Not recommended" because of the installation problems.
horqua
Denver
This review only tells half of the problem
May 19, 2015
I purchased this device for similar reasons; a household file server, backup, media server. It has totally underwhelmed me with its performance and user capabilities It's difficult to locate on the network, INCREDIBLY slow, nonfunctioning features, poorly written software and updates that decrease the performance of the system. Save your money. Save yourself from extreme frustration. Avoid this product.
0points
0of 0voted this comment as helpful.
horqua's Questions
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horqua's Answers
Enjoy the diverse utility of having 6TB of Cloud storage with this WD My Cloud external Gigabit Ethernet hard drive, which features auto network discovery for easy setup. Password protection helps keep your Cloud data secure.
How will this interface with my iTunes library? I want to take ALL of my cds and load them, then be able to access them from work or wherever.
It won't. iTunes will struggle to find and access the drive and play the tunes.
8 years, 6 months ago
by
horqua
Denver