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August 19, 2015
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August 19, 2015
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Snicks's Reviews

GE - 17.5 Cu. Ft. Frost-Free Top-Freezer Refrigerator

This GE GIE18GTHWW refrigerator features 2 humidity-controlled crispers, a dairy compartment, a snack drawer and 2 adjustable glass shelves for organizing your food. Two gallon door shelves make it easy to keep your family's favorite drinks handy.

Customer Rating

Horrible Quality

on August 19, 2015

Posted by: Snicks

I have had this refrigerator less than 2 weeks. There has been ice and water in the freezer since it was plugged in. When I open it up drops of water and icicles fall on the floor. I have had to wipe water out of it two times a day!

Service has already been called on it TWO TIMES. I have had to request vacation time to meet someone here on those two separate occasions, missing valuable time on the clock at work. Same repairman has been here both times to repair the unit; he has been professional and helpful to do the best he could to remedy the problems but what can you do when an appliance is poorly made? What has happened to quality and pride in America any longer? The first time he was here he put a washer/shim to get the freezer door to close properly. That did not work. Today he was advised to put caulk around the case/liner flange. My brand new refrigerator has caulk smears around the edges. The repairman did the best he could to clean it up but it looks awful.

I usually research anything before I buy it. Car, electronics, appliances, etc. In this case, I made a terrible mistake and did NOT research this appliance's ratings. Terrible mistake. I don't know what I have to do to get my money back and either upgrade to another appliance. I am very displeased. I do not like being aggressive or rude about anything of this nature, but in this instance I am insisting for the appliance to be returned. I won't pay for something that has already had two service calls put on it in less than two weeks.

No, I would not recommend this to a friend.

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