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- First reviewFebruary 18, 2016
- Last reviewFebruary 18, 2016
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Kineo's Reviews
HP ENVY Desktop: With 16GB memory and Intel HD Graphics 530, this desktop offers vibrant, detailed images and smooth processing for editing photos and videos, watching movies and playing games. Connect up to 2 high-def monitors for an expanded viewing area.
Posted by: Kineo
I purchased this Envy PC on December 28th, 2015. As of today, February 17th, it is still not functional and actually at an HP repair facility. HP has tried to repair it since January 14th. It freezes. Potential customers will notice when searching HP PCs that "freezing" is such an epidemic problem that it ranks in HPs FAQs!! The unit still has not been repaired due to lack of parts for repair. THIS IS A NEW PC and HP refuses to refund or replace and cannot repair it!! Folks, you may win the lottery and get a good unit, if not strap in for a poor quality, poor customer service and totally disinterested and disrespectful HP experience. I simply cannot believe this is HP!!
My Best Buy number: 3515127163
No, I would not recommend this to a friend.
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