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- First reviewJanuary 4, 2016
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Frigidaire Gallery 24" Tall Tub Built-In Dishwasher: Wash your dishes with exceptional ease and options with the advanced Frigidaire Gallery dishwasher. A high-performance wash system adjusts water coverage and pressure, while 8 cycle options let you customize type and time of wash.
Posted by: Momof3
Bought this dishwasher in June 2015, and it was great...for 4 months. Then no heat - no hot water, no heated dry. Frigidaire scheduled someone to come out. Wait a week. Then the technician cancelled because it was raining. Came out few days later and for 20 minutes looked at it as if he had never seen this product before. Decided he needed to replace motherboard and heating coil. But shouldn't I be concerned that these parts broke in just 4 months? Oh no, he said. Don't worry.
Wait another week for the parts to come in and install. But it's working - yay! And then 5 days later broke again....the week before thanksgiving! Technician said he'd order a heating coil (thought that's what he already replaced). He'll call me once in comes in. Never hear from him again.
In the meantime, it miraculously starts working again. For a couple weeks. Then breaks again.
Call frigidaire again. Have to wait a couple more weeks for another technician. So today's the day. Been without functioning dishwasher for 2.5 months, took the day off to finally have it fixed again. But technician just called to cancel.
I'm completely fed up with frigidaire! And I've not even mentioned the frigidaire refrigerator, purchased at the same time, that's also not working!
Called Best Buy. Explained both appliances sold to us 6 months ago are not functioning and frigidaire is not repairing to our satisfaction. We are also elite plus members. I would expect Best Buy would stand behind their products and take them back if we're not satisfied, especially for such loyal customers. Nope! No help.
Stay away from Best Buy and frigidaire!
Wait another week for the parts to come in and install. But it's working - yay! And then 5 days later broke again....the week before thanksgiving! Technician said he'd order a heating coil (thought that's what he already replaced). He'll call me once in comes in. Never hear from him again.
In the meantime, it miraculously starts working again. For a couple weeks. Then breaks again.
Call frigidaire again. Have to wait a couple more weeks for another technician. So today's the day. Been without functioning dishwasher for 2.5 months, took the day off to finally have it fixed again. But technician just called to cancel.
I'm completely fed up with frigidaire! And I've not even mentioned the frigidaire refrigerator, purchased at the same time, that's also not working!
Called Best Buy. Explained both appliances sold to us 6 months ago are not functioning and frigidaire is not repairing to our satisfaction. We are also elite plus members. I would expect Best Buy would stand behind their products and take them back if we're not satisfied, especially for such loyal customers. Nope! No help.
Stay away from Best Buy and frigidaire!
No, I would not recommend this to a friend.
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