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Jinsh
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- Review count2
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- First reviewFebruary 11, 2016
- Last reviewJune 24, 2016
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- Average rating3
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Jinsh's Reviews
XFINITY - ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter - Black
Enhance your home network with this XFINITY ARRIS Touchstone TG862G/CT all-in-one cable modem, Wi-Fi router and telephony adapter that features a DOCSIS 3.0 cable modem with speeds up to 300 Mbps.
Posted by: Jinsh
Took a long time to understand how it works. I had the WD pocketbooks for years and this one is to consolidate all of them into one unit. But i didnt find it as intuitive as the pocketbooks.
My Best Buy number: 3786809348
I would recommend this to a friend!
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Samsung 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer: For your busy family, you need a washer with convenient features that can handle your big laundry loads. This large-capacity washer can interact with your smartphone, includes self-cleaning technology and features a child lock to help keep your little ones safe.
Posted by: Jinsh
I love the washer- does what it supposed to. But after two weeks, a squeaking noise is heard during part of wash cycle and spin cycle. The noise got worse with each wash although it doesn't seem to affect the washing capability.
We bought this just before Christmas so customer service was busy. we finally had enough of the high pitch squeaky noise, but by then BB said I'm outside my return/ refund period. We didn't want to return, just want service to fix the noise but because it's outside the 15 day period, they said they aren't responsible for anything. Called Samsung - took 3 tries because customer service center (outsourced to somewhere in India) has to put my order to local machine repair company (I'm in Sacramento) who in turn have to call me and schedule time for the technician to come out. Appointments were full for at least a week ( I'm thinking if my machine broke down I'll be very upset if I had to wait so long) before a slot is available for tech to come for troubleshooting. Tech showed today ( from Techtikon)- very professional and efficient. Opened the whole machine and added a noise filter ( a piece of foam to line the front metal cover of machine). It seemed easy but we would never have guessed it was that. We were thinking it was leveling issue and tried to fix the feet in different height which didn't help.
We bought this just before Christmas so customer service was busy. we finally had enough of the high pitch squeaky noise, but by then BB said I'm outside my return/ refund period. We didn't want to return, just want service to fix the noise but because it's outside the 15 day period, they said they aren't responsible for anything. Called Samsung - took 3 tries because customer service center (outsourced to somewhere in India) has to put my order to local machine repair company (I'm in Sacramento) who in turn have to call me and schedule time for the technician to come out. Appointments were full for at least a week ( I'm thinking if my machine broke down I'll be very upset if I had to wait so long) before a slot is available for tech to come for troubleshooting. Tech showed today ( from Techtikon)- very professional and efficient. Opened the whole machine and added a noise filter ( a piece of foam to line the front metal cover of machine). It seemed easy but we would never have guessed it was that. We were thinking it was leveling issue and tried to fix the feet in different height which didn't help.
In hindsight, I wish I bought the insurance!!! We didn't think it's necessary - c'mon im buying a Samsung !!! And we've owned Samsung washer dryer for past 7 years- never had a problem. The Samsung tech said he's fully booked everyday which tells you machines do break down. He did say this model ( esp front loaders) didn't seem to have that much issues. But the calls he get are usually when the unit is more than a year old which means it's outside the standard manufacturer warranty!
Good to note that he said usually it's s maintenance issue that were lead causes of machine breakdown. There is a filter on the left bottom of the unit which he said we should periodically clean to keep it clean. Sounds simple ...have to make a mental note to do it.
Another note is if you are considering this model, check with your local utility company for rebates. We didn't and found out the wf42H5000AW model (I think a couple cycles lesser than this 5200 model we bought) would have qualify the rebate which would have saved us $150.
Another note is if you are considering this model, check with your local utility company for rebates. We didn't and found out the wf42H5000AW model (I think a couple cycles lesser than this 5200 model we bought) would have qualify the rebate which would have saved us $150.
I'm sort of dissapointed to learn that stuff these days all necessitate warranty purchase on top because the rate of things falling apart and service costs are so high that IF you do need to make that call, you wish you paid for that warranty. Now, I'm just praying the machine will be ok beyond manufacturers 1 yr warranty.
My Best Buy number: 3786809348
Mobile Submission: True
I would recommend this to a friend!
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