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December 8, 2015
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December 8, 2015
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Brandon's Reviews

ARRIS - SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem - White

Enjoy rapid downstream and upstream data with this ARRIS SURFboard SBG6700AC wireless gateway, which features up to 1600 Mbps throughput and front-panel LED lights for simple troubleshooting. The Wi-Fi pairing button makes it easy to connect.

My Best Buy® Elite Member
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
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Customer Rating

Has great speed, but lacks coverage

on December 8, 2015

Posted by: Brandon

I have TWC and upgraded to this Modem/Router because I now have 30 Mbps service. My previous router wouldn't be able to handle that much data. I previously had a Linksys router purchased in 2008 and it worked great. Reached all areas of my home with GREAT signal strength. The same devices in my house now have a FAIR signal. I cannot stream videos using Netflix, Amazon Firestick or anything like that anymore in my home. The Motorola/Arris tech said since the router is not centrally located in my home he cannot help me with the signal issues. Based off the fact that I had no issues with the previous router, that is 7 years old, I am disappointed in this product. The product sends off a strong signal close to the device, but is definitely weak through out the home. I do not have a large house. 2 floors and approx. 2000 sq ft. Take this information for what it is worth, but I'll be returning this product and upgrading to another brand and model.

My Best Buy number: 2180762426

No, I would not recommend this to a friend.

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