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JohnFr
 
 
 
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    August 2, 2016
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JohnFr's Reviews
 
Get more workspace while enhancing your kitchen's look with this Samsung's counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.
 
Customer Rating
1 out of 5
1
Ice maker quit - weak warranty support
on August 2, 2016
Posted by: JohnFr
Purchased new from Best Buy 7-31-2015. Ice maker stopped working 7-5-16. Called Samsung warranty 7-6-16. They said they would call back within 24 hours. No return call. Called Samsung warranty 7-8-16. Was put on hold for 10 minutes. They agreed to send a service person a week later (7-13-16). Service man showed up and said it wasn't under warranty (purchased less than a year ago). We called Samsung again and they finally the repair mans trip that didn't fix it. The Ice maker broke again a week later(It isn't fixed). Samsung at this point says they wont fix it (awaiting call). We purchased the extended warranty and paid full price for the fridge. Best Buy says "There is nothing we can do" . Neither Best Buy or Samsung will stand behind this refrigerator - at less than a year old with purchased extended warranty. Order # BBY01-738594007124
No, I would not recommend this to a friend.
+61points
67of 73voted this as helpful.
 
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