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Bobt
 
 
 
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  • Review count
    5
  • Helpfulness votes
    156
  • First review
    July 19, 2016
  • Last review
    July 28, 2016
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  • First review comment
    July 21, 2016
  • Last review comment
    July 21, 2016
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Bobt's Reviews
 
Combine big screen viewing and clarity with this Sony 4K HDR TV. The 85-inch screen couples with a 4K Processor X1 and 4K X-Reality PRO technology for brilliant colors and high definition. Its Android function produces instant and nearly infinite entertainment choices. Conveniently mount this Sony 4K HDR TV on a wall or use its wire-hiding freestanding feature.
 
Customer Rating
1 out of 5
1
8k for headaches.
on July 28, 2016
Posted by: Bobt
from NJ
I'm warning you that if you want a Sony and to spend 8k on a TV that may be great but the second you have a problem, you wasted 8k.
So, if you want a TV look to Samsung especially if you have any problems with a Sony. I purchased a Sony XBR 55 and a Sony 65 930d recently. The XBR last 20 hours and then no picture. I called Sony on July 1st and posted several reviews on this site, which were followed by " Sony Listens" responses and to email them. DON'T WASTE YOUR TIME...THEY READ AND NEVER DO A THING.
I've been trying to get this fixed or replaced since July 1st. After many calls and more hours wasted than the TV lasted, they agreed to replace the brand new TV w a certified used TV. Great! Finally last week they called to schedule a delivery for July 27th and gave me a window between 8am and 8pm with a call an hour before delivery. I called Sony 877-591-7669 at 6pm last night and spoke with Micky the supervisor and he assured me that the TV would show up. I told him I'd call tomorrow at 9am if it didn't. I just called him and he I could only leave him a message.
Still waiting for the call from Micky....
Btw, Sony, whatever ever you do, don't posted a "Sony Listens" comment after this. It just makes me want to write more negative reviews about your lousy support and products.
My Best Buy number: 4177841961
No, I would not recommend this to a friend.
-6points
107of 220voted this as helpful.
 
Choose this Sony television with Android TV for an immersive audio and video experience. Its 4K Processor X1 brings stunning Ultra HD to your home so you can enjoy crystal-clear images in spectacular color. Every frame is automatically upgraded to 4K quality by this Sony television with Android TV, complete with automatic contrast adjustment for lifelike detail.
 
Customer Rating
1 out of 5
1
TV after the purchase is horrible.
on July 28, 2016
Posted by: Bobt
from NJ
If you want a TV look to Samsung especially if you have any problems with a Sony. I purchased a Sony XBR 55 and a Sony 65 930d recently. The XBR last 20 hours and then no picture. I called Sony on July 1st and posted several reviews on this site, which were followed by " Sony Listens" responses and to email them. DON'T WASTE YOUR TIME...THEY READ AND NEVER DO A THING.
I've been trying to get this fixed or replaced since July 1st. After many calls and more hours wasted than the TV lasted, they agreed to replace the brand new TV w a certified used TV. Great! Finally last week they called to schedule a delivery for July 27th and gave me a window between 8am and 8pm with a call an hour before delivery. I called Sony 877-591-7669 at 6pm last night and spoke with Micky the supervisor and he assured me that the TV would show up. I told him I'd call tomorrow at 9am if it didn't. I just called him and he I could only leave him a message.
Still waiting for the call from Micky....
Btw, Sony, whatever ever you do, don't posted a "Sony Listens" comment after this. It just makes me want to write more negative reviews about your lousy support and products.
My Best Buy number: 4177841961
No, I would not recommend this to a friend.
-72points
17of 106voted this as helpful.
 
Only at Best BuySony XBR-65X900C LED Smart 4K Ultra HDTV: Enjoy streaming content with a clear picture and bright colors, use your smartphone or tablet as a remote control, or stream PlayStation 3 games to your TV. Plus, the Android TV function lets you download a wide array of apps and games.
 
Customer Rating
1 out of 5
1
Sony....big mistake
on July 21, 2016
Posted by: Bobt
from NJ
I posted a review recently about how dissatisfied I'm am with my Sony XBR 55 inch TV. I saw that a Sony rep responded with an email to contact them a few days later.
I sent an email with my issues and a picture of the TV, which looks exactly the same when I turn it off as it does when it's on...NOTHING!
To anyone who gets an email address to contact Sony, don't waste your time writing back. I think they respond on these sites to make it look like the will do something.
But just like my picture on my Sony, you get NOTHING!
Luckily I was able to return a perfectly good 65 Sony 930D TV to get a Samsung but unfortunately I will be stuck with a usee Sony replacement, which I still haven't received.
We purchased a Sony XBR 55 900C in March of 2016. The picture was great for the 20 hours of use. Unfortunately, w purchased the Sony 65 inch last month before we used the 55 inch again. We turned on the TV July 1st and nothing. Call Sony and they said that a rep would call in 3-5 business days. No one called for 7 days. When they called, they said they didn't have the part. What? No one ever looked at the TV. A week later Sony called and would replaced the TV, after I sent a copy of the receipt and a couple of pictures of the TV. Great! I will get a new tv to replace my new tv. The problem is that since it was over 90 days of purchase, I would get a certified TV. That means I will get someone else's TV who probably had the same problem and now I have his headache. I told the rep I didn't want a used TV to replace my 20 hour of use TV. Too bad! I'm stuck with a whatever TV. I will called Best Buys today to see if I'm within the time period to return the 65 inch TV. This is the first time I purchased Sony TV's in years. The tech who installed the TV's recommended a Samsung because if I had issues at all, I would get a new TV to replace. Big mistake by going with a Sony! Now I hope I can return the 65 inch and I know for sure Sony won't be any other room in our house.
My Best Buy number: 4177841961
No, I would not recommend this to a friend.
-1point
3of 7voted this as helpful.
 
Sony XBR-55X900C LED Smart 4K Ultra HDTV: Enjoy streaming content with a clear picture and bright colors, use your smartphone or tablet as a remote control, or stream PlayStation 3 games to your TV. Plus, the Android TV function lets you download a wide array of apps and games.
 
Customer Rating
1 out of 5
1
Sony XBR 55x900C
on July 19, 2016
Posted by: Bobt
We purchased a Sony XBR 55 900C in March of 2016. The picture was great for the 20 hours of use. Unfortunately, w purchased the Sony 65 inch last month before we used the 55 inch again. We turned on the TV July 1st and nothing. Call Sony and they said that a rep would call in 3-5 business days. No one called for 7 days. When they called, they said they didn't have the part. What? No one ever looked at the TV. A week later Sony called and would replaced the TV, after I sent a copy of the receipt and a couple of pictures of the TV. Great! I will get a new tv to replace my new tv. The problem is that since it was over 90 days of purchase, I would get a certified TV. That means I will get someone else's TV who probably had the same problem and now I have his headache. I told the rep I didn't want a used TV to replace my 20 hour of use TV. Too bad! I'm stuck with a whatever TV. I will called Best Buys today to see if I'm within the time period to return the 65 inch TV. This is the first time I purchased Sony TV's in years. The tech who installed the TV's recommended a Samsung because if I had issues at all, I would get a new TV to replace. ! Big mistake by going with a Sony! Now I hope I can return the 65 inch and I know for sure Sony won't be any other room in our house.
My Best Buy number: 4177841961
No, I would not recommend this to a friend.
+8points
14of 20voted this as helpful.
 
This Sony 4K HDR TV captures lighting technology for clear, colorful pictures. Featuring a 65-inch screen, this TV is slim for tabletop or wall mounting. Its Android feature has a wide variety of options. Its 4K Processor X1 and 4K X-Reality PRO bring dynamic picture quality and vibrant coloring to the Sony 4K HDR TV.
 
Customer Rating
1 out of 5
1
Sony XBR 55x 900c and 930D
on July 19, 2016
Posted by: Bobt
We purchased a Sony XBR 55 900C in March of 2016. The picture was great for the 20 hours we used. Unfortunately, w purchased the Sony 65 inch last month before we used the 55 inch again. We turned on the 55 inch TV July 1st and nothing. Call Sony and they said that a rep would call in 3-5 business days. No one called for 7 days. When they called, they said they didn't have the part. What? No one ever looked at the TV. A week later Sony called and would replaced the TV, after I sent a copy of the receipt and a couple of pictures of the TV. Great! I will get a new tv to replace my new tv. The problem is that since it was over 90 days of purchase, I would get a certified TV. That means I will get someone else's TV who probably had the same problem and now I have his headache. I told the rep I didn't want a used TV to replace my 20 hour of use TV with a new TV. Too bad! I'm stuck with a whatever TV. I will called Best Buys today to see if I'm within the time period to return the 65 inch TV. This is the first time I purchased Sony TV's in years. The tech who installed the TV's recommended a Samsung because if I had issues at all, I would get a new TV to replace. Big mistake by going with a Sony! Now I hope I can return the 65 inch and I know for sure Sony won't be in any other room in our house.
Sony! Great for the first 10 movies and then it is a total headache..
My Best Buy number: 4177841961
No, I would not recommend this to a friend.
User submitted photo
-21points
15of 51voted this as helpful.
 
Bobt's Review Comments
 
This Sony 55-inch Android TV delivers 4K HDR video with unmatched clarity and vivid colors. The slim design fits on your entertainment console or mounts on the wall, and the 4K HDR Ultra HD screen delivers pictures four times clearer than standard HD. Android capability lets you access a host of video streaming apps directly from your Sony 55-inch Android TV.
 
Overall4 out of 54 out of 5
Great picture that will last through tech advances
By Miko
After 1 month of shopping I settled on this television due to the sheer awesomeness of its picture compared to other brands and sizes in its price range. I also own several Sony products that sync up flawlessly with this TV and also offer different A/V auto settings. If you want a picture that will last through the ever-changing world of TVs, get this one. Samsung and Visio will not match this performance.
Customer Avatar
Bobt
NJ
Sony 4K TV's service.
July 21, 2016
I posted a review recently about how dissatisfied I'm am with my Sony XBR 55 inch TV. I saw that a Sony rep responded with an email to contact them a few days later.
I sent an email with my issues and a picture of the TV, which looks exactly the same when I turn it off as it does when it's on...NOTHING!
To anyone who gets an email address to contact Sony, don't waste your time writing back. I think they respond on these sites to make it look like the will do something.
But just like my picture on my Sony, you get NOTHING!
Luckily I was able to return a perfectly good 65 Sony 930D TV to get a Samsung but unfortunately I will be stuck with a Sony replacement, which I still haven't received.
We purchased a Sony XBR 55 900C in March of 2016. The picture was great for the 20 hours of use. Unfortunately, w purchased the Sony 65 inch last month before we used the 55 inch again. We turned on the TV July 1st and nothing. Call Sony and they said that a rep would call in 3-5 business days. No one called for 7 days. When they called, they said they didn't have the part. What? No one ever looked at the TV. A week later Sony called and would replaced the TV, after I sent a copy of the receipt and a couple of pictures of the TV. Great! I will get a new tv to replace my new tv. The problem is that since it was over 90 days of purchase, I would get a certified TV. That means I will get someone else's TV who probably had the same problem and now I have his headache. I told the rep I didn't want a used TV to replace my 20 hour of use TV. Too bad! I'm stuck with a whatever TV. I will called Best Buys today to see if I'm within the time period to return the 65 inch TV. This is the first time I purchased Sony TV's in years. The tech who installed the TV's recommended a Samsung because if I had issues at all, I would get a new TV to replace. Big mistake by going with a Sony! Now I hope I can return the 65 inch and I know for sure Sony won't be any other room in our house.
0points
0of 0voted this comment as helpful.
 
Only at Best BuySony XBR-65X900C LED Smart 4K Ultra HDTV: Enjoy streaming content with a clear picture and bright colors, use your smartphone or tablet as a remote control, or stream PlayStation 3 games to your TV. Plus, the Android TV function lets you download a wide array of apps and games.
 
Overall5 out of 55 out of 5
Great tv
By GaMeChAnGeR from Dallas,tx
Great picture, easy setup. Love android TV. Very light and easy to mount.
Customer Avatar
Bobt
NJ
What a big mistake.
July 21, 2016
I sent an email with my issues and a picture of the TV, which looks exactly the same when I turn it off as it does when it's on...NOTHING!
To anyone who gets an email address to contact Sony, don't waste your time writing back. I think they respond on these sites to make it look like the will do something.
But just like my picture on my Sony, you get NOTHING!
Luckily I was able to return a perfectly good 65 Sony 930D TV to get a Samsung but unfortunately I will be stuck with a usee Sony replacement, which I still haven't received.
We purchased a Sony XBR 55 900C in March of 2016. The picture was great for the 20 hours of use. Unfortunately, w purchased the Sony 65 inch last month before we used the 55 inch again. We turned on the TV July 1st and nothing. Call Sony and they said that a rep would call in 3-5 business days. No one called for 7 days. When they called, they said they didn't have the part. What? No one ever looked at the TV. A week later Sony called and would replaced the TV, after I sent a copy of the receipt and a couple of pictures of the TV. Great! I will get a new tv to replace my new tv. The problem is that since it was over 90 days of purchase, I would get a certified TV. That means I will get someone else's TV who probably had the same problem and now I have his headache. I told the rep I didn't want a used TV to replace my 20 hour of use TV. Too bad! I'm stuck with a whatever TV. I will called Best Buys today to see if I'm within the time period to return the 65 inch TV. This is the first time I purchased Sony TV's in years. The tech who installed the TV's recommended a Samsung because if I had issues at all, I would get a new TV to replace. Big mistake by going with a Sony! Now I hope I can return the 65 inch and I know for sure Sony won't be any other room in our house.
0points
0of 0voted this comment as helpful.
 
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