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August 20, 2016
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August 20, 2016
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Nate's Reviews

Samsung - 65" Class (64.5" Diag.) - LED - Curved - 2160p - Smart - 4K Ultra HD TV - with High Dynamic Range

Transform your television watching experience with this Samsung 4K SUHD TV. Quantum Dot Color and UHD dimming deliver stunning picture quality with larger than life color that captures all the details. This 64.5 inch curved screen and the sleek body of this Samsung 4K SUHD TV keep the content visible from any viewing angle.

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This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
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Customer Rating

Diappointed

on August 20, 2016

Posted by: Nate

I excited to purchase this tv. I decided to go with this version over the $1,000 less 8500 series in hopes of an amazing tv. My first one out of the box had a connection problem at the tv side port for the One Connect box. I didn't know this until it was mounted on the wall.

So then, I had to call a friend, take it down and wait another week for a replacement to arrive at my house. I got the replacement, called a friend to help hang this one on the wall, hooked it up, and much to my anger and shock, this one had a 1.5" wide black line down the middle of the left side of the screen.

Now, I'm fuming. I paid close to $4,000 for a tv over 3 weeks ago and I still don't have one that works. I have to again call a friend, take it down, wait for a THIRD replacement, call a friend a try yet again. I can't blame Best Buy, but no one seems to be interested in fixing this quickly. I have been beyond inconvenienced and am ready now to just return it and try another brand. The price for this tv is INSANE for what little more you get over the 8500 series.

Way over priced and disappointed with Samsung. I have been a huge fan of theirs for years. I just bought over $6,000 of their appliances and seem to get nothing for loyalty except we will bring you a new one.

My Best Buy number: 4001355114

Mobile Submission: True

No, I would not recommend this to a friend.

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