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KeithS
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- Review count1
- Helpfulness votes16
- First reviewAugust 29, 2016
- Last reviewAugust 29, 2016
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- Average rating1
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KeithS's Reviews
Make duplicate copies or disseminate information throughout your building with this HP OfficeJet Pro printer. Its compact footprint doesn't take up a lot of space, and InkJet technology offers clear images and text for plain paper copying and beyond. An easy-feed tray on this HP OfficeJet Pro makes quick work of even large tasks.
Posted by: KeithS
I purchased this to replace an older Office Jet Pro 8600. Note that I have a background in IT and have set up hundreds of printers. After getting it home and unpacking it, I downloaded the latest software and drivers from the HP support site, along with a firmware update for the printer. I set up the printer on my home network and then tried to update the printer firmware. No joy. After several attempts, I contacted HP support. We eventually got the new firmware to load, but at that point the printer locked out all of the configuration options. Multiple attempts are recovery failed and after nearly 3 hours of fighting with this piece of junk I am returning it.
My Best Buy number: 2368381043
No, I would not recommend this to a friend.
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